This has been happening for half a week now. I can’t play online, and there’s a big “reconnect to online servers” button on the main menu. Pressing it brings me to this vague error message: WAN Internet connection error
Retrying does nothing besides spitting the error back at me, and clicking “more info” just brings me to the announcements page in the forum. Maybe it thinks there’s server maintenance, even though there isn’t?
I’ve found other people on the internet with similar issues (not being able to go online at all, and getting the “0xffffffff” error), but nobody with the WAN error. I’ve seen people say this type of issue has to do with certificates, but the error message implies this is a completely different issue, and I can’t figure out how to get new certificates in the first place.
It’s worth noting that, at first, the game didn’t even give me this error message, it just infinitely buffered at the “connecting to online servers” screen. I had to uninstall and reinstall the game to even see the error.
I’ve tried everything on the 0xffffffff error code support page, including reinstalling Windows Media Player after I deleted it, but it was no use.