Cant play AOE 2 Definitive Edition - Benchmark: 10 points

AUTKoly · December 24, 2019, 6:49pm

Hello,

i downloaded AOE Definitive at Steam and when i open it, it is really slow.
If i make the Benchmark with lowest Settings i only get 10 Points or sometimes 348 Points and i really dont know why?

My Desktop:
Intel Core i5-3450 Box
ASUS ASRock H77 Pro7/MVP
12 GB Ram
HIS HD6950 IceQ X GDDR5 2048 MB Native Graphics Card
Windows 10 Pro

DXDiag:

------------------
System Information
  Time of this report: 12/24/2019, 19:42:05
         Machine name: DESKTOP-9R2GGQS
           Machine Id: {BE45BFC4-06A7-4273-969D-2535A1781877}
     Operating System: Windows 10 Pro 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
             Language: German (Regional Setting: German)
  System Manufacturer: To Be Filled By O.E.M.
         System Model: To Be Filled By O.E.M.
                 BIOS: BIOS Date: 08/07/13 16:39:40 Ver: 04.06.05 (type: BIOS)
            Processor: Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz (4 CPUs), ~3.1GHz
               Memory: 12288MB RAM
  Available OS Memory: 12176MB RAM
            Page File: 3691MB used, 10915MB available
          Windows Dir: C:\WINDOWS
      DirectX Version: DirectX 12
  DX Setup Parameters: Not found
     User DPI Setting: 96 DPI (100 percent)
   System DPI Setting: 96 DPI (100 percent)
      DWM DPI Scaling: Disabled
             Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0387 64bit Unicode

DxDiag Notes
  Display Tab 1: No problems found.
  Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
      Input Tab: No problems found.
DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
       Card name: AMD Radeon HD 6900 Series
    Manufacturer: Advanced Micro Devices, Inc.
       Chip type: AMD Radeon Graphics Processor (0x6719)
        DAC type: Internal DAC(400MHz)
     Device Type: Full Device (POST)
      Device Key: Enum\PCI\VEN_1002&DEV_6719&SUBSYS_20101787&REV_00
   Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 5872 MB
Dedicated Memory: 2032 MB
Shared Memory: 3840 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.650391,0.333008), Green(0.332031,0.623047), Blue(0.157227,0.052734), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: VE248
Monitor Id: ACI2494
Native Mode: 1920 x 1080§ (60.000Hz)
Output Type: HD15
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
Driver File Version: 8.17.0010.1404 (English)
Driver Version: 15.200.1062.1004
DDI Version: 11.2
Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Not Supported
Block List: No Blocks
Catalog Attributes: N/A
Driver Attributes: Final Retail
Driver Date/Size: 03.08.2015 01:00:00, 1466744 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-2459-11CF-4B71-1A00BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6719
SubSys ID: 0x20101787
Revision ID: 0x0000
Driver Strong Name: oem4.inf:cb0ae4140e401586:ati2mtag_NICayman:15.200.1062.1004:pci\ven_1002&dev_6719
Rank Of Driver: 00D12001
Video Accel: ModeMPEG2_A ModeMPEG2_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported
       Card name: Intel(R) HD Graphics
    Manufacturer: Intel Corporation
       Chip type: Intel(R) HD Graphics Family
        DAC type: Internal
     Device Type: Full Device
      Device Key: Enum\PCI\VEN_8086&DEV_0152&SUBSYS_01521849&REV_09
   Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 1792 MB
Dedicated Memory: 32 MB
Shared Memory: 1760 MB
Current Mode: Unknown
HDR Support: Unknown
Display Topology: Unknown
Display Color Space: Unknown
Color Primaries: Unknown
Display Luminance: Unknown
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll
Driver File Version: 10.18.0010.5069 (English)
Driver Version: 10.18.10.5069
DDI Version: 11.2
Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: Thread group
Miracast: Not Supported by WiFi driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Not Supported
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:False
Driver Attributes: Final Retail
Driver Date/Size: 27.12.2018 01:00:00, 11048776 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: Unknown
Device Identifier: Unknown
Vendor ID: 0x8086
Device ID: 0x0152
SubSys ID: 0x01521849
Revision ID: 0x0009
Driver Strong Name: oem31.inf:5f63e534c477ad23:iIVBD_w10:10.18.10.5069:pci\ven_8086&dev_0152
Rank Of Driver: 00D12001
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT
Deinterlace Caps: n/a
D3D9 Overlay: Unknown
DXVA-HD: Unknown
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 0
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

Can you please help me?

Thank you!

Rolycup · December 24, 2019, 7:04pm

Make sure that the game is using your dedicated GPU. Check these settings.

AUTKoly · December 24, 2019, 8:38pm

I already made this:

But nothing changes? Do you have any other things to check?

Rolycup · December 24, 2019, 9:05pm

hmm, then I honestly don’t know. In the high performance, HD 6950 is shown right? And are you using the UHD graphics pack by any chance? If so, then disable it.

AUTKoly · December 25, 2019, 12:21pm

Hello, yes there is HD 6900 shown - No the UHD pack is not installed

AUTKoly · December 25, 2019, 12:32pm

GPU Clock: 250 mhz
is this normal?

Edsato82 · December 25, 2019, 3:15pm

Those speeds are normal, is in idle… You checked the graphics card settings?

AUTKoly · December 25, 2019, 6:06pm

I tried to make a benchmark test without the GPU and i reached 760 points, although I reached 348,4 points with my GPU.
So, I guess my GPU is damaged. Is there anything I can check at my GPU before getting a new one?

Edsato82 · December 25, 2019, 8:48pm

My dad had his i7 3770 with an HD 6950 (2gb GDDR5), the game was very slow, and we knew that the graphics card causes bottlenecks, he changed it for an RX 470 according to the system configuration and the AoE2DE runs like silk. I think the problem is your graphics card, not that this damaged, It is very slow for your processor. Your processor would be consistent with a GTX 1050 Ti.

UnheardColt8791 · June 22, 2020, 2:44pm

Here, i did exacty the opposite to make the game work.
I have a laptop i5 3rd gen + HD7650m + 8GB RAM.

Couldn’t go over 650 points on the benchmark (even with lower than 1080p). Even the menu was reeeally slow.
When I decided to give the onboard video a try (intel HD4000), it ran waaaaay smoother.
For some reason, the benchmark won’t show me the result, but It’s enough for allowing me to play online

OK, I know it’s a very late answer, but if someone have the same problem I’d suggest people to try the “weaker” onboard VGA, even thoungh it seems really counterintuitive.