Can't play scenarios from the campaign (base game and Return of Rome)

Age of Empires II: DE II - Report a Bug
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:arrow_forward: GAME INFORMATION

  • GAME BUILD #: 83607
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

Can’t play CERTAIN campaign scenarios due to read errors/missing files (only slideshows play, then an error message pups up, and the UI gets… untidy).

:arrow_forward: FREQUENCY OF ISSUE

Happened several times to me. Can’t clasify it as “always” or “sometimes” since it can happen, or it can not, don’t know the reasoning, since verifying file integrity cache with Steam might or might not solve the issue (sometimes it works and others, doesn’t).

:arrow_forward: IMAGES

William Wallace, scenario 7

Trajan, scenario 1

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Hi!,
Did you try verifying integrity of game files?Thanks for the report!

1 Like
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I did verify the integrity of game files, however it would not always solve the issue.

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I recommend you to try some stuff:

  1. Deleting your user files. For deleting your user files, you should:

a. Make sure that your Steam Cloud is disabled in Steam, AoE2 game, Properties, General.

b. Go to C:\Users\YOUR_USER\Games\Age of Empires 2 DE.

c. Copy your user folder to a safe place, it has lots of numbers.

d. Delete the original folder

e. Verify your files in Steam, AoE2 game, Properties, Local Files.

f. Open the game again. A new user folder will be created.

If this works, then copy back the files from your old user folder. Those files are in the folder -C:\Users\YOUR_USER\Games\Age of Empires 2 DE<0>\Savegame, Recorded Games and Save games.

Let me know if it worked :slight_smile: