Cant start multiplayer because its greyed out

i have a problem with my AOE 2 Definitive Edition. I got it from the microsoft store to play online with my friends. When i start the game the multiplayer button is greyed out. The menu says “not logged in to xbox live” but when i click the button nothing happens. Clicking on “connect to multiplayer service” it gives me error code 0xfffffffffffd.
I have an xbox live account, linked to the microsoft account on my pc, wich is logged obviously.

If someone has a solution i am thankful if you share it.
Thanks guys

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