Good morning,
Yesterday i installed age of empires 4 season 5 update and now the game opens it stucks in xbox game studio scene from loading and then i have cardinal has stopped working. I update drivers, windows, allow cardinal in firewall and i reinstalled the game. The problem is not solved can you help me please?

1 Like
Hey @eimaimagas19627! Apologies that you’re seeing this crash. Best thing to do here is to contact support with your DxDiag and warnings.log file so the team can investigate. Thanks!
Any news on this, it is also happening in the Windows version. Cannot continue the campaign
Nothing unfortunately i cant play the game at all…
Ok yhnx, I will go for the refund then while still possibe.
i dont know when they are going to fix it but its so dissapointing