"Caucasus" and "Victors and Vanquished" Campaigns Reset Upon Reinstall

Caucasus Campaigns Reset Upon Reinstall

:arrow_forward: GAME INFORMATION

  • GAME BUILD #: 101.102.65210.0 #130746 16604713
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 11

:arrow_forward: ISSUE EXPERIENCED

My campaign progress was removed.
I had completed all campaigns on Hard and unlocked all achievements, including those for the Caucasus Campaign Selection Screen (Thoros, Tamar, Ismail). However:

  1. I reinstalled my operating system, which also required a reinstallation of the game.
  2. I purchased, installed, and completed the newest DLC: “Chronicles: Battle for Greece.”
  3. I noticed I no longer had 100% campaign completion on my profile — the progress for the Caucasus campaigns was gone.
  4. The related achievements for those campaigns were still intact.
  5. Under my profile, the Caucasus campaigns no longer appear at all, not even as “0/n”:
    https://www.ageofempires.com/stats/?gameType=c&gamertag=null&profileId=4184652&game=age2

:arrow_forward: FREQUENCY OF ISSUE

This occurred once after the reinstallation.

:arrow_forward: REPRODUCTION STEPS

It is difficult to reproduce. These steps likely contributed:

  1. Complete campaigns (including achievements).
  2. Reinstall the operating system and the game.
  3. Install and complete the newest DLC (“Chronicles: Battle for Greece”).

:arrow_forward: EXPECTED RESULT

Campaign progress, once earned, should remain intact and not be deleted upon reinstallation.

:arrow_forward: IMAGE

EDIT: It’s not just the Caucasus / Mountain Royals campaigns that reset; it’s also all “Victors and Vanquished” scenarios. Please note that I backed up my “%userprofile%\Games\Age of Empires 2 DE” folder before the reinstall and restored it after reinstalling the game.