Cheater caught: username MEXAlienware

Age of Empires IV IV - Report a Bug
1

Where do we report cheaters? If I need to record video, I can do that.

Cheating user is: MEXAlienware

Watched the replay from his view, his camera is zoomed out very far and he moved his units according to enemy movements seeing through the fog of war.

Also, not sure what this other cheating would be but he’s zooming in up close on fights. Maybe some kind of unit detection for 3rd party processing, ex: group of archers hitting multiple targets more efficiently?

After noticing this blatant cheating in game and then verifying with the replay, now I’m wondering how many ### #### ##### #### are out there doing the same thing.

Dude actually has the shame to type “easy, easy” after the game.

3

From what I’ve heard, cheaters are abundant on AoE4.

4

hi,

I reported around 10 cheaters successfully in the past few months. You should use the following link to submit request:
https://support.ageofempires.com/hc/en-us/requests/new

First of all, you should record a replay video as well as confirm the guy is actually cheating. Sometimes opponents are just very good or very lucky. Getting 90% of all sheep could be just lucky, and it doesn’t mean map hacking even though you would feel so. I’ll give more information about recording video at the end.

Then gather some basic information:

  1. find the cheater’s steam id. in game, open the cheater’s profile screen, click “Steam Profile” at the lower left. It will open a mini-browser. At the url, copy the steam id:
    https://steamcommunity.com/profiles/STEAM-ID/
  2. find your steam id if you don’t know already

Finally, do the reporting,

  1. (this is not required, but i used to do so) go to https://support.ageofempires.com/hc/en-us/articles/360047854711-How-do-I-report-a-player
    and copy the 5 bullet points that they explicitly requested, and answer point by point clearly.
Your Steam ID or Gamertag.
Reported player's Steam ID or Gamertag (if available).
Date and time of incident.
Screenshots or video of the behavior.
Replay files (if available).
  1. Submit a request at https://support.ageofempires.com/hc/en-us/requests/new
    Fill in the requested information. I always choose “Report a player” > “Cheating”. For every cheating event, don’t forget to state the in-game time so they focus on it when watching your replay video.

About recording video

The 3 main tools I use to identify map hackers are:

  1. Disable Free Camera to know what screen exactly he was viewing
  2. Enable Show Waypoint Markers for Single Actions, to see the path of his unit movement. May use Select All Units hotkey together.
  3. Toggle Fog of War on/off with hotkey when potential map hacking activity occurs

Then record a video replay with his view on, watch his moves.

btw, this forum doesn’t allow name calling even for proven map hacker. Personally I disagree with the rule. By reviewing potential cheating video together openly helps us know how cheating works, and also help people with less experience to identify map hackers know what is kind of behavior is NOT map hacking.

Good Luck to your reporting!