Connection problems in multiplayer on steeam

:arrow_forward: GAME INFORMATION

  • **GAME BUILD 101.102.28520.0(#94056)12194550
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

Connection problems in multiplayer on steeam

I can’t get into multiplayer for a few months now and I’ve tried several solutions (changing IP, DNS, reinstalling the game, resetting the PC, VPN, checking the files on Steam), none of them have worked; I need help.

This only happens in my version of steeam, and I was able to play without problem on gamme pass PC

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

I can’t get into multiplayer for a few months now and I’ve tried several solutions (changing IP, DNS, reinstalling the game, resetting the PC, VPN, checking the files on Steam), none of them have worked; I need help.

This only happens in my version of steeam, and I was able to play without problem on gamme pass PC

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?
Be able to play the game

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

I recommend you to contact support: https://support.ageofempires.com/hc/en-us/requests/new