OPERATING SYSTEM: Windows 10 (My friends also have Win10)
ISSUE EXPERIENCED
The game shuts down with a critical error. But what kind of error is not written.
FREQUENCY OF ISSUE
100% of the time / matches I play (ALWAYS)
(Every time, after the game has passed 20 minutes and we, together with the AI, move into the castle age)
REPRODUCTION STEPS
The steps will not lead to a guaranteed critical error, but the game then turns off without exceptions, at least for one of us. (Sometimes the game is turned off at the same time for two, sometimes only one)
Here’s the steps to reproduce the issue:
3 people and 4 AI are playing against each other. Map size: max. Map Type: Yukotan. A truce of 50-60 minutes.
The presence of nations from the latest DLC
We develop our civilization within 20-25 minutes of playing time, after which everyone begins to move into the Castle Age
IMPORTANT: Creation of the Church
Start interacting with her: creating a monk or putting a relic inside
At some point, the game turns off for 1-3 people with a critical error
Addition: we realized that the game can turn off when interacting with the Church, only for 10 error
EXPECTED RESULT
What was SUPPOSED to happen if the bug you encountered were not present?
The expected result? A calm game in which we will have a confrontation and beautiful battles
Behind the error window, an Armenian monk put the relic in the Church and at that moment the game crashed
GAME FILES (SAVE / RECORDING)
Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.
Errors in logs:
SyncMandatory is being logged
UnhandledExceptionResponse_BugSplat
UnhandledExceptionResponse_BugSplat: IsSuspendingOrResuming() = false
UnhandledExceptionResponse_BugSplat: DisconnectRelicLink()
Only LAST Replay: (Because we completely reinstalled the game, in the last game we were already two against three AI)
Maybe the problem is in the nation we have chosen, maybe just errors in the network code, but it is no longer possible to play large-scale battles on a large map, because we do not even have time to develop a civilization, as the game crashes
Same problem, since the update yesterday I can’t play normally because the game will crash at random moments. Also, the game menus will show random symbols from time to time instead of normal language.
@ Felizon89
Sorry, but we have not received a notification that the developers are aware of the problem, and we do not know when we will be able to play normally
Hi!
Sorry for the late answer. First of all, I recommend checking that everybody have their GPU driver up to date, make sure you have overlays, such as Nvidia, Discord, MSI Afterburner, Steam overlay… disabled, as these are known to cause issues. Lastly, if you are using a third party antivirus, make sure the whole folder of the game is in the exception list. We are investigating these issues listed here but can’t reroduce, we’ll still trying
Oh I forgot, make sure you test the game with mods disabled. After an update, one or more mods can be outdated, causing the game to crash.
Hi !
All overlays have been disabled, and the crash of the game will be ~99% for at least one player if the warrior monk of the Armenians takes or puts the relic in the Church
Only official mods were used, for example, which were given as a reward for events. But disabling them does not help in any way =(
We were able to play the first game without crashes, but for some reason, occasionally everyone at the same time the game becomes very slow for 10-50 seconds. There were friezes before, but tolerable, now they are long and can prejudge the fate of a fortress or even a player’s base during an attack
No
But I see that an update has been released now, so tomorrow we will gather again and test whether it is possible to collect relics by Armenian warrior monks
imo the crashes are getting out of hand but not in the way of unfixed crashes, but rather that the dev team is asking players to disable all mods and bunch of other features such as nvidia/steam overlay etc.
I can understand the mod may cause crashes but I think dev team needs to look into them abit more other than just brush them a side due to “mods”. a lot of these bugs aren’t there previous patch so whats broken are caused by the patch, not the mods per se.
Getting crash even playing skirmish vs AI. It’s not about driver updates or my cpu’s specs. Got 32gb ram, i711800h with rtx 3060 and can’t play this game. Suddenly, game closing itself and i’m finding myself on my desktop. Using w11 now as operating system (it’s hilarious, forum cencored abbreviation of operating system btw).
GAME INFORMATION
What was SUPPOSED to happen if the bug you encountered were not present?
