These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
- GAME BUILD #: Xbox Console
- GAME PLATFORM: Microsoft Store
- OPERATING SYSTEM: Xbox Series S
DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
upon singleplayer and multiplayer random map game launch, game freezes as soon as tc is interacted with.
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST!
100% of games since approx 3 days ago
List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
Here’s the steps to reproduce the issue:
- rdy up, start game
- let map load
- upon seeing tc, click or press ‘h’. verify game is frozen
What was SUPPOSED to happen if the bug you encountered were not present?
would be able to play
ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.
n/a but available
GAME FILES (SAVE / RECORDING)
Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.
i’ve tried a variety of solutions including those mentioned on the xbox page ageofempires.com support links to: resync game save with cloud, uninstall/reinstall, returned settings to default. actually purchased a new series s in anticipation of this game launch but seems the stability might be a bit suspect on either the game or the console. pc is probably a safer option for me long term but gameplay has been extremely smooth with keyboard/mouse on console when operational. any plans or recs to fix this?