Constantly Crashing BugSplat release_10_1_0_RTM_x64

Hi guys, I am using the newest version + DLC and got crashes of the game constantly. Mostly after a few minutes, sometimes a little more. I crashed at least half of the times for the last 50 ranked games. I tried everything on Reddit and Youtube (like at least 20 fixes including re-install of Win11, clean boot, verifying integrity files, re-installing AOE4, re-installing and updating graphic drivers, admin rights, starting from RelicCardinal app, re-installing C++ Redistributables etc.) I also contacted support - so far no solution.

Here is the error message happening some minutes ago in the “eventvwr”: A crash report from application release_10_1_0_RTM_x64 has been successfully logged to www.BugSplat.com as worldsedge_cardinal-2094454.

It even crashes when I just have AOE4 in the background in the lobby after a while.
I am sure I am not the only one frustrated here. Anyone with fixes?

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Hi,
i got the same error BugSplat-worldsedge_cardinal-release_10_1_0_RTM_x64, i get this from xbox Gamepass and Steam.

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Hello,

I am also getting the same error. I can barely even open the game. It’s honestly amazing how bad this game is ran.

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Really hoping the support team can provide help. I’m getting the exact same error code as you all, 10_1_0_RTM_x64 and it has left me unable to play the game. The game crashes nearly every time I launch or within a few minutes of starting a game. My PC is well beyond the capabilities to play the game. I uninstalled the game countless times, updated all drivers. I’ve even gone as far as hard resetting my entire PC. Nothing works.

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Very weird. So I bought a new cooler + Power Supply. I did not have any crashes for the past 2 weeks of playing anymore. Today, it happened again though. Very random.

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Update: So yeah - last 3 ranked games - crash after 20/30 minutes… all games looked like a solid win, it is so annoying

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It’s not your PC. It’s the game.

Same issue here, reinstalled PC, drivers everything, works fine for couple games, random crashes now in matchmaking Q, random game when winning…

Someone recommended me to update my BIOS. I did and did not have a crash last 5 games… hm

Yes, I would agree with that. This game seems to be very sensitive to any kind of overclocking. My solution for the same issue in the past was a bios update with a 66 mhz downclock to my memory timing (xmp profile was overclocking memory). Went from constant crashes in AOE4 to never crashing.

But my crashes came back :'D

Dont know why Support wont help here.

Updating you guys after some successful ranked games but still I am getting crashes like every third game pretty randomly. It is killing the game experience so much for me that I am thinking about quitting. I am in Low Plat but almost 100 out of 300 games crashed on me… that is frustrating and doesn’t seem to get solved. Pros quit left and right, I don’t think devs care that much and rather focus on AOE2 + AOM. Maybe that’s just me malding…

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Updating this thread to share that I am also seeing this problem. It is not our machines. The game has a bug that they have to fix. I don’t know why they won’t address this problem since it literally makes the game completely unplayable for so many people.

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Same ting to me. My computer used to crash but now I underclock it and only game crashes

I was having this issue and it resolved when I turned off XMP in my BIOS for my RAM. Like most CTD’s, this was an issue with memory.

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