Happens within seconds during tutorial mission. Reliably.
Managed to beat the first norman campaign mission, but crashed on the second.
Log from window event viewer
Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: RelicCardinal.exe (16540) consumed 13840916480 bytes, vmmem (21808) consumed 9483137024 bytes, and firefox.exe (11580) consumed 2396450816 bytes.
System is an intel 9900k, 3080 and 32GB of ram. Playing on steam.
Tried to close firefox and I think that helped. Far be it from me to say how much a memory a game should use, but it shouldn’t crash. No other games installed on my machine do.
Just saw something else in your extract. RelicCardinal was the name of the executable for the pre-release versions. It should not be called that with the released game. Did you follow their instructions for uninstalling the beta / stress test before running the release version?
Like I mentioned, closing firefox helped. Still, this is a high end computer. I shouldn’t be closing tabs to run this game. It literally crashes within 5-10 seconds into the tutorial mission - the lady can barely finish the first sentence. I would open a ticket to devs if I knew how. No idea if more demanding missions would cause it to crash. It’s clearly a bug.
I was not part of the pre release/beta stress test. Literally bought the game a couple hours ago.
Same here, but how do I check my Event viewer? Mine crashes without any error but also after 10-15 seconds after start of tutorial. Weird thing is that I can play custom games. My Campaign also has the issue, but at random moments.
Cool il try that, I just did the tutorial again with task manager open, running on the lowest graphics now. It now made me play a little longer in the tutorial, but crashed again. What I saw was my GPU spyking to 100% right at the crash, then going back down. while the rest of the time it was running at 2 to 5 %.
So seems a video memory bug for sure. I run a MSI Ventus RTX 2060.
Sorry to dig up such an old thread, but was a fix ever found? I get the exact same issue now (ironically I didn’t back when the game first came out). I have 32GB of RAM, Ryzen 5800X and an Nvidia RTX 4070ti, all running on Windows 11.
I have set a pagefile as system managed on the C drive, where the game is also installed. Makes little difference.
Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: RelicCardinal.exe (57928) consumed 23627849728 bytes
Hey @Karmeko! The team is working on this one. A possible temporary fix that might help is to delete the entire Age of Empires IV folder (likely in C:\Users[yourname]\Documents\My Games and then relaunch.