Issue: Crashing to Desktop mid-game. Game just randomly closes mid-game without any error although in EVENT VIEWER it says "BugSplat-worldsedge_cardinal-release_15_1_0_rtm_x64 cannot be found. "
Trigger Event: I was in the middle of a 4v4 team game when it occurred.
Same issue. My Event Viewer logged:
Nome registro: Application
Origine: BugSplat-worldsedge_cardinal-release_15_1_0_rtm_x64
Data: 06/11/2025 18:57:39
ID evento: 1
Categoria attività:Nessuna
Livello: Errore
Parole chiave: Classico
Utente: N/D
Computer: MyComputer
Descrizione:
Funzione non corretta.
XML evento:
1
0
2
0
0
0x80000000000000
36468
Application
MyComputer
worldsedge_cardinal
release_15_1_0_rtm_x64
5117230
Happened to me the first time today as well:
Event Viewer — General tab:
Incorrect function.
Details tab:
System
Provider
Name: BugSplat-worldsedge_cardinal-release_15_1_0_rtm_x64
EventID: 1
Qualifiers: 0
Version: 0
Level: 2
Task: 0
Opcode: 0
Keywords: 0x80000000000000
TimeCreated
SystemTime: 2025-11-06T22:03:36.9018339Z
EventRecordID: 110490
Execution
ProcessID: 7984
ThreadID: 0
Channel: Application
Computer: Ali-Desktop
Security:
EventData
worldsedge_cardinal
release_15_1_0_rtm_x64
5119584
Same issue - it’s happened a couple times since the release. Been absolutely brutal having the game crash out of nowhere during ranked games 
Windows 11
RTX 4070 Super
AMD Ryzen 7600
Log Name: Application
Source: BugSplat-worldsedge_cardinal-release_15_1_0_rtm_x64
Date: 2025-11-08 12:02:18 PM
Event ID: 1
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Description:
Incorrect function.
Event Xml:
1
0
2
0
0
0x80000000000000
9373
Application
worldsedge_cardinal
release_15_1_0_rtm_x64
5150352
Getting these crashes every day since DLC release. Usually it happens after one of players ages up. Often crash occures for multiple players at the same time.
this bug makes me crash more than 10 times everyday
This crash is addressed by today’s patch. Age of Empires IV – Minor Patch 15.1.7149 - Age of Empires - World’s Edge Studio
The game is still crashing in some scenarios, please fix it
Hi, still the very same problem here. I cant play with my friend online vs AI, it always crashes at random times during the game. The game just suddenly shuts down, without an error message. However, the error recorded in Event Viewer is the following:
BugSplat-worldsedge_cardinal-release_15_1_0_rtm_x64
worldsedge_cardinal release_15_1_0_rtm_x64 5337418
From what we could notice, it happens to whoever hosts the game. It used to happen to me as I was always the host, now we said that we tried with my friend hosting the game instead it happens to him.
it is now happened two me twice time crashed game closed
Again it just happened now. We cant play.
