[Critical Bug!] Game/exe terminated after Standby

Age of Empires II: DE II - Report a Bug
1

:play_button: GAME INFORMATION

  • GAME BUILD #: 177723
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 11 25H2

Lenovo Laptop, AMD Ryzen 9 7945HX, 64GB RAM, GeForce RTX 4060, 500GB free storage

:play_button: ISSUE EXPERIENCED

Game exe gets terminated after standby!

:play_button: FREQUENCY OF ISSUE

100% of the time when I put my laptop into standby. (Windows restart doesn’t help)

:play_button: REPRODUCTION STEPS

Start the game.
Put PC into standby and wait 30sec or a minute.
Resume from standby and boom…
game is gone! no AoE2DE_s.exe in taskmanager!
no error message whatsoever !

2

I disabled all Mods and verified my AoE2 Steam files.
Did multiple tests which oddly enough suggest, the Game stays alive if the laptop is in standby for up to ~20 sec, but is always terminated if the laptop is in standby for more than ~30 sec.

In the meantime I waited a full week for a QA person to take just 1 minute and put its PC or Laptop into standby and confirm or deny that issue on at least one other system - it was to much asked apparently.

3

Hi @w4tt1e the team is aware of this issue. Thanks for the report.