Issue:
Crash to desktop - 15x in a row. Occurs at various times during the game but always in less than 15 minutes into the game.
I have over 400 completed multiplayer games. Have had a few crashes, but since I took a break and came back to the game, I can no longer even play 1 single game.
Game Version:
101.101.36202.0 (Steam)
Error Log:
Faulting module name: AoE2DE_s.exe, version: 101.101.36202.0, time stamp: 0x5e7ba162
Exception code: 0xc0000005
Fault offset: 0x000000000141d1b8
Faulting module name: AoE2DE_s.exe, version: 101.101.36202.0, time stamp: 0x5e7ba162
Exception code: 0xc0000005
Fault offset: 0x000000000141d1b8
What I have tried:
I have spent 5 hours troubleshooting this and still cannot finish one single player game.
- Verified integrity of game files via steam
- Completely uninstalled/re-installed the game via steam
- Updated graphics card drivers (nVidia)
- Ran System File Checker (no errors)
- Uninstalled all mods (only use OG grid and small trees)
- Uninstalled / re-installed Enhanced Graphics Pack
- Ran Windows Memory Checker
- Disabled Anti-virus
- I have attempted all official troubleshooting tips
Attaching crash logs:
- 2020.04.23-00.54.12.txt (4.2 KB)
- 2020.04.23-00.54.19.txt (6.4 KB)
- 2020.04.23-00.54.54.txt (4.2 KB)
- 2020.04.23-00.55.06.txt (5.4 KB)
- AOE2_DE_Event_Log_Errors.evtx.txt (68 KB) (Had to rename *.etvx to *.txt to upload)