- Build: 100.1.46777.0
- Platform: Microsoft Store
- Operating System: Windows 10
- Gamertag: Emkay1001
Similar issue reported in the past: CustomInstallerExec.exe always launches when trying to start the game if it was installed using XBox App. This EXE is used to install missing dependencies but that process always fails as AOEURLHelper._XBLexe crashes. When Xbox App is installed, the game installs itself to c:\XboxGames folder (or whatever folder is selected in Xbox App) and that causes the crash for AOEURLHelper._XBLexe.
Workaround: uninstall AoE, uninstall Xbox App, install AoE from Microsoft Store (this will install it to c:\Program Files\WindowsApps), install Xbox App
Here’s how to reproduce the problem:
- Open Xbox App on Windows 10.
- Install Age Of Empires: Definitive Edition from Xbox App.
- Start the game.