GAME INFORMATION
These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
- GAME BUILD #: 13.4412
- GAME PLATFORM: Steam
- OPERATING SYSTEM: Windows 10
ISSUE EXPERIENCED
DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
I have lost the customizable explorers for the Chinese, British, and Spanish, despite having done all the challenges and unlocked them properly.
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST!
- 100% of the time / matches I play (ALWAYS)
REPRODUCTION STEPS
No steps to reproduce. It’s just been removed from my game, despite having an Xbox Live account.
EXPECTED RESULT
What was SUPPOSED to happen if the bug you encountered were not present?
I should have full access to the three explorers for the Chinese, British, and Spanish. You can even see that I’m using Captain Huang, instead of Laochen, and you cannot skip Laochen and go to Captain Huang, he was a prerequisite to unlocking Captain Huang.
IMAGE
ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.
GAME FILES (SAVE / RECORDING)
Attach a SAVE GAME (.aoe3Ysav) or GAME RECORDING (.aoe3Yrec) of the match where you encountered the issue. Link it below if using an external file service.