Decks exchanged/changed/deleted Bug

Age of Empires III: DE III - Report a Bug
1

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 7149185
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
Suddenly my Russian Deck were changed, The defaults were gone and instead 2 Decks with chinese names on them appeared on my civ. I don’t remember copying anyone’s deck.
I encountered someone else posting the same problems on Steam forums, his decks were changed too.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!
Last time I played Russia, It was a long time without playing it.

  • Less than 25% of the time / matches I play (RARELY)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. I just decided to play Russia after a long time
  2. Suddenly my decks were changed
  3. No idea why this happend.

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

I should have my personal Decks among the default ones.

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

As you can see, my language is portuguese and these decks are not mine.

2021-09-10 (2)
2021-09-10 (2)1920×1080 229 KB

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2

Hi @AFKnorris, thanks for your report! We are currently tracking this issue. :slight_smile:

If you don’t mind, I have a few questions that may help us in the investigation and resolution of this issue:

  1. Do you remember what happened just before you found the issue? For example were you playing Multiplayer, Singleplayer etc.

  2. Were any game invites accepted or was a saved game loaded?

  3. Were any changes recently made to the decks that are now missing?

1 Like