Emergency Server Maintenance - May 1 - I, II, III, and IV

📢 News & Announcements
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WHAT: Server Maintenance (Multiplayer Servers)

WHEN: 2026-05-01T22:00:00Z

EST. DOWNTIME: 1-2 HOURS

GAMES & PLATFORMS:

  • Age of Empires: Definitive Edition (Steam / Microsoft Store )
  • Age of Empires II: Definitive Edition (Steam / Microsoft Store / Xbox / PlayStation 5 )
  • Age of Empires III: Definitive Edition (Steam / Microsoft Store )
  • Age of Empires IV (Steam / Microsoft Store / Xbox / PlayStation 5 )

OBJECTIVES:

  • Routine server maintenance; no player-facing changes.

DETAILS:

May 1, the platform team will be taking the multiplayer servers down for regular maintenance. Please note:

  • Online matchmaking will be disabled exactly one hour before the maintenance window to prevent disruption to newly-formed matches.
  • Any matches still in progress at the start of the maintenance window will be disrupted when the servers are taken offline.
  • DURING THE MAINTENANCE WINDOW, YOU WILL STILL BE ABLE TO LAUNCH THE GAME, BUT WILL NOT BE ABLE TO MATCHMAKE OR ACCESS ANY ONLINE FEATURES.

To prevent any interruptions, we recommend wrapping up any games at least 10 minutes before the maintenance window. The downtime is expected to last between 1 and 2 hours . You can watch this thread for any changes to the schedule as they arise, as well as the all-clear when the maintenance is complete.

Thank you for your patience!

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Is this still on maintenance?

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Hey team, quick question about maintenance timing. I’ve noticed a couple of recent maintenance windows have landed on what I believe would be peak playing hours.

Is there a specific reason this time is chosen? Do you factor in player traffic when scheduling, or are there technical constraints that make this window preferable?

Appreciate all the work you do to keep things running smoothly, just hoping to better understand the timing. Thanks!

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Maintenance is now Complete!