Platform:
- Xbox App / Microsoft Store (PC)
Issue:
The English voice narration for campaigns like “Ismail” are completely silent. The campaign audio track runs (progresses through time), but no sound is produced for the narrator’s voice.
Reproduction Steps:
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Launch the game on the Xbox PC app.
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Ensure the game’s audio language is set to English.
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Start the “Ismail” historical campaign (any mission).
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The background music and sound effects work, but the narrator’s voice is missing.
Working As Intended (For Comparison):
-
If I switch the game language to Korean, the narration works fine.
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There are campaigns which work fine with English.
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This suggests the issue is specific to the English audio files for some campaigns on the MS Store platform.
Troubleshooting Steps Already Taken (And Failed):
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Used “Scan and Repair” function in the Xbox App.
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Used “Reset” function in Windows App Settings.
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Temporarily disabled all mods (no impact).
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Completely uninstalled and reinstalled the game (full download from scratch).
Expected Result:
The English narration should play normally during the Ismail campaign and those ones which are not normal, just like in other campaigns that work fine.
>>>>>> Well the above is written with an assistance of Google AI Mode. I think it explains what it is just fine. The issue has been a little pain for sometime, longer than the latest update. In fact, I think it has been for months at least.
At this moment, there is nothing i can do about it anymore. Do you think I can hope it will be fixed(and hopefuly in soon) with the operation teams of MS/AOE2?
Please…. All the time when there is new update, the team would always say they look onto ongoing issues, but this one hasn’t ever… been mentioned.
Plus, one little another thing. The UHD option always get disabled whenever I restart the game(the program) that I always have to reenable it.