Error code 0x0...002 if player report filed

Age of Empires II: DE II - Report a Bug
1

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 7463742
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
On player report the error code 0x0…002 is thrown to the GUI.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. File a player report
  2. The error is thrown to the GUI

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?
Player report is accepted without error.

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

2

HI @UnfamousScout !

This is not happening to us, could you provide to us a video?

Also the minidumps generated after your crashes could be really useful.

They can be found on “C:\Users\USER\Games\Age of Empires 2 DE\logs” will have date-time format, something like “AoE2DESteam-51577-2021.10.07-10.11.24.mdmp”.

Thanks!

3

In the meantime, can you try to verify your files in steam, and reinstall the game? Just in case to see if some files are not ok in your local pc

4

@IkoKnight8151
I can’t send you minidumps of mine, because they are not generated by the error on the player report.
The app doesn’t exit on the error and I can use the GUI normally.
There is no minidump for the time period I had the app open and the error occured.

If someone else has this error also, or I will report a player again, I will take a look into it again.
@UnitedOlive809 do you also have this error?

5

It works again, I guess the report service was temporary offline.

1 Like