GAME INFORMATION
These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
- **GAME BUILD #:118476
- GAME PLATFORM: Microsoft Store
- OPERATING SYSTEM: Windows 11
ISSUE EXPERIENCED
DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
Game keeps throwing Error code 0x803f8001, and keeps claiming I don’t own it. I do. Usually requires restart + sign out sign in either xbox or store. Happen all the time, often after game crashes it doesn’t let me back in as well.
This is happening for a half a year at least, and no sign of stopping. Should be fixed, I am not touching any game on windows store/xbox because of this, I also planned to buy an xbox but won’t because of this accounts ####### (and how nobody cares to fix it, so why would I expect anything else in other games).
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST!
- 50% of the time / matches I play (FREQUENTLY)
REPRODUCTION STEPS
List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
Here’s the steps to reproduce the issue:
- Try to open the game any day, or after the crash
- Voila, you now you don’t own it if you don’t do these silly dances of restarts and sign outs and signins.
EXPECTED RESULT
What was SUPPOSED to happen if the bug you encountered were not present?
Should work, why am I paying for shit if I am treated like a pirate.
IMAGE
ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.