Error trying to connect

Hey, i’m having problems trying to play online on aoe4! I have been able to play with friends before no problems at all but a while ago when i start up the game via the xbox game app i just can’t connect or reconnect, tried updating windows, updating the game and the xbox app, reinstalling both the game and the xbox app and nothing so far has worked, i keep getting the same error while trying to connect - “C00T01R-1X-03-52656C69012C”, please help me anyone that can! I am playing on windows 11 if that’s any form of help.