Failed to load game - Critical issue

Age of Empires II: DE II - Report a Bug
1

:play_button: GAME INFORMATION

:backhand_index_pointing_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 162286
  • GAME PLATFORM: Microsoft Store
  • OPERATING SYSTEM: Windows 11

:play_button: ISSUE EXPERIENCED

:backhand_index_pointing_down: Simply cannot load any game. Wherever scenario used. The save works but not the loading. The error is ‘Failed to load game’. Thanks.

:play_button: FREQUENCY OF ISSUE

:backhand_index_pointing_down: How often does the issue occur? CHOSE ONE; DELETE THE REST !

  • 100% of the time / matches I play (ALWAYS)

:play_button: REPRODUCTION STEPS

:backhand_index_pointing_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptiv e!

Here’s the steps to reproduce the issue:

  1. Launch AOE 2 DE…

  2. Load saved game…

:play_button: EXPECTED RESULT

:backhand_index_pointing_down: Simply load the saved game…

:play_button: IMAGE

:backhand_index_pointing_down:

Screen Capture
Screen Capture1920×1200 742 KB

:play_button: GAME FILES (SAVE / RECORDING)

:backhand_index_pointing_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file ser vice.

2

Hi @Punkmunster
I could load the saved you attached with no issue, do you have mods installed? It’s possible an outdated mod is causing this issue. I also recommend you tu disable Nvidia, Discord and Steam overlays. Let me know if this worked.

3

Hi. Felizon89. Thanks for answering. I have disabled all overlays. Still bugging. This issue never stop. I have tryed so many things. Couldn’t get it to works !

4

Probably a problem with ‘Reading only’ with the save directory ?