Flickering on fullscreen + game terribly slow

MarlKarx · September 6, 2023, 11:48pm

GAME INFORMATION

GAME BUILD #: [Update 93001]
GAME PLATFORM: Steam / Microsoft Store
OPERATING SYSTEM: Win 10

ISSUE EXPERIENCED

When in fullscreen or full desktop mode, screen flickers constantly both totally and partially (meaning sometimes it’s the whole screen, sometimes just a half, or a triangle), making it effectively impossible to play (it’s difficult to even navigate the menu).

Turning on Vsync fixes this, but the game becomes incredibly slow, as if I was playing on a very old computer, to the point of being unplayable.

FREQUENCY OF ISSUE

100% of the time / matches I play (ALWAYS)

REPRODUCTION STEPS

Just start a game.

IMAGE

wont’ let me attach video (new forum user)

Felizon89 · September 7, 2023, 8:06am

Hello @MarlKarx
Could you share your Dxdiag with us?

Thanks for your report

MarlKarx · September 7, 2023, 10:07am

Sorry, won’t let me attach txt files, so here it goes.

DXDiag

System Information

  Time of this report: 9/7/2023, 11:57:33
         Machine name: DESKTOP-E9UTTOH
           Machine Id: {80BEA6F5-31D0-4B35-B758-B714172251E2}
     Operating System: Windows 10 ### # 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
             Language: English (Regional Setting: English)
  System Manufacturer: Gigabyte Technology Co., Ltd.
         System Model: Z97X-UD3H
                 BIOS: F6 (type: UEFI)
            Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
               Memory: 16384MB RAM
  Available OS Memory: 16244MB RAM
            Page File: 4919MB used, 13756MB available
          Windows Dir: C:\Windows
      DirectX Version: DirectX 12
  DX Setup Parameters: Not found
     User DPI Setting: 96 DPI (100 percent)
   System DPI Setting: 96 DPI (100 percent)
      DWM DPI Scaling: Disabled
             Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.2075 64bit Unicode

DxDiag Notes

  Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Sound Tab 4: No problems found.
    Sound Tab 5: No problems found.
      Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices

       Card name: Intel(R) HD Graphics 4600
    Manufacturer: Intel Corporation
       Chip type: Intel(R) HD Graphics Family
        DAC type: Internal
     Device Type: Full Device (POST)
      Device Key: ##########################################################        Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 2160 MB
Dedicated Memory: 112 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.658203,0.333984), Green(0.317383,0.615234), Blue(0.144531,0.061523), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: ASUS VP249
Monitor Id: AUS24AA
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
Driver File Version: 20.19.0015.4624 (English)
Driver Version: 20.19.15.4624
DDI Version: 12
Feature Levels: 11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.0
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: Primitive
Compute Preemption: Thread group
Miracast: Supported
Detachable GPU: No
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Virtualization: Not Supported
Block List: DISABLE_HWSCH
Catalog Attributes: N/A
Driver Attributes: Final Retail
Driver Date/Size: 08/03/2017 02:00:00, 39513336 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B78E66-4752-11CF-F865-0FF0BAC2D935}
Vendor ID: 0x8086
Device ID: 0x0412
SubSys ID: 0xD0001458
Revision ID: 0x0006
Driver Strong Name: oem17.inf:5f63e534dd898f5e:iHSWD_w10:20.19.15.4624:pci\ven_8086&dev_0412
Rank Of Driver: 00D12001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 {E07EC519-E651-4CD6-AC84-1370CCEEC851} {BCC5DB6D-A2B6-4AF0-ACE4-ADB1F787BC89} DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT ######################## ########################################### ############################### ################################## {91CD2D6E-897B-4FA1-B0D7-51DC88010E0A} {97688186-56A8-4094-B543-FC9DAAA49F4B} {C346E8A3-CBED-4D27-87CC-A70EB4DC8C27} {FFC79924-5EAF-4666-A736-06190F281443} {F416F7BD-098A-4CF1-A11B-CE54959CA03D} {BF44DACD-217F-4370-A383-D573BC56707E} {2364D06A-F67F-4186-AED0-62B99E1784F1} {8C56EB1E-2B47-466F-8D33-7DBCD63F3DF2} DXVA2_ModeHEVC_VLD_Main {49761BEC-4B63-4349-A5FF-87FFDF088466}
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C############################### Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB ##################### ##################### VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

MarlKarx · September 7, 2023, 1:11pm

I mean I know it’s a rather old setup but I’ve always been able to play witout any problem, pass the benchmark test, etc., so that’s why I find it weird.

SamePorpoise303 · September 7, 2023, 5:24pm

Yeah indeed it’s so annoying…

MarlKarx · September 7, 2023, 10:27pm

UPDATE:

Changing the font to Smooth Serif, as some have suggested, does indeed make navigating the menus and overall game a little more tolerable, but it is still sluggish as hell, laggy, and the flickering continues when going fullscreen.

GrafvonBoseroth · September 12, 2023, 8:34pm

Same for me, after installing Update 93000, the game is very slow and therefore unusable. Before that, the game run without any problems. If started, it consumes 100% GPU (I don’t know if this was the case before).

If I switch the graphics from full-screen mode to window, it depends from the height of the window, if the game behave as smoothly as erlier or not. If window-height is below 800, it performs good, but if the height grows, it gets slower and slower. But if using it with height < 800, the screen is too small to play. So it isn’t a trick.

The flickering has to do with graphics-option “vertical synchronization”. If I turn it off, the game is flickering in full-screen mode.

GrafvonBoseroth · September 12, 2023, 9:00pm

Update: If I check game-option “Smooth serif font” (“Glatte Serifenschrift” in german), the game gets a quick as earlier for me.

Felizon89 · September 13, 2023, 9:12am

The team is aware of this performance issue affecting many players and is working on a solution