Francis Drake and Dutch Prince explorer skins still locked after Jan/Feb 2024 patch

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 13206043
  • GAME PLATFORM: Steam (Steam ID: 76561198015471341)
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

Sir Francis Drake and Dutch Prince explorer skins still locked even after the January/February 2024 update. Marianne and Zheng Yi Shao are successfully unlocked for me.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Play the respective community events
  2. Expected to unlock the 2 mentioned skins after each event
  3. Skins still not unlocked

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

All Explorer Skins should be unlocked

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe3Ysav) or GAME RECORDING (.aoe3Yrec) of the match where you encountered the issue. Link it below if using an external file service.

@Breadalus I think we still need some help here :frowning:
@RobbieDPL please post your steam ID

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It’s at the top of the form next to Game Platform.

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All error blocked skins were unlocked in me.

It’s been a month since & I still don’t have the skins unlocked. Can the devs/mods please help me with this?

@Breadalus Common buds-.

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Someone, please help!

Someone, please help!