Francis Drake skin has not unlocked with the new patch

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 100.15.59076.0 P1
  • GAME PLATFORM: Steam (Steam ID: 76561198139860700)
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

The skin of Sir Francis Drake for the British Empire civ is not unlocking, despite having participated in the event twice (two green checkmarks). All other event skins are unlocked for me, however.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Load the game.
  2. Log in to the xbox connections, let it process.
  3. Go to Homecity → British → Explorer. Skin is not unlocked.

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

The skin would be unlocked.

:arrow_forward: IMAGE

1 Like

Don’t want to be annoying, but the skin never unlocked for me. :confused: