Frequent and unplayable crashes with new patch

Age of Empires II: DE II - Report a Bug
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:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 81058
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 11

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

The game continuously crashes after new updates. Basically unplayable. Crashes occur in-game and in ranked match queue

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Play the game and it crashes

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

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Hi @molagabajji
Do you have mdump files?
You can find them here:
“C:\Users\USER\Games\Age of Empires 2 DE\logs”

and have this format

“AoE2DESteam-58115-2022.01.19-15.05.33.mdmp”

Can you also check if you have Steam or/and Nvidia overlays enabled? This might be the cause of your crashes.

1 Like
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I have the same issues, i’m crashing in game and in multiplayer lobby since the latest patch. Now i got banned for 12 hours, thanks for that :D. Never had issues before. I’ll try turning off nvidia overlay and try again - even though it has worked in the past?

Game build 81058, Steam, Issue happens all the time, 100%, cant play a game without crash. Multiplayer and against AI. Both crashes, sometimes at start of the game sometimes after 20 min.

PC:
gpu driver 531.41
Win 11 22621
13900ks
rtx 3080
32gb 6900mhz ( I tried with xmp off, still crashing)
7600mb/s 2tb ssd

Cant upload mdmp file beacuse i am a new user kekw. Download it here: AoE2DESteam-75350-2023.03.06-21.42.17.mdmp

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Same for me, 100 % of the time the game crahes - both in singleplayer and multiplayer.

I came back after a year long break. I’ve played HD and DE quite alot before and never had any problems.
Before this patch I started having crashes, but I believe it went away after one of your hotfix-patches so I never thought too much about it. But after this recent patch it has become completely unplayable.

Here’s an example log-file: 2023.04.13-08.06.47.txt

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Hi @Felizon89

couldn’t find any mdmp files at the given directory for these particular crashes. Just have this.

2023.04.12-23.04.16.txt (12.5 KB)
Main.txt (2.4 KB)

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Make sure you have Nvidia, Discord and Steam overlays disabled, this can cause issues.

image
image825×229 35.3 KB

You should also make sure your drivers and Windows updates are up to date and with mods disabled, sometimes there are mods that need to be updated and can cause these crashes.
@Heimleiter420 that mdump is from a previous build, 75350, we are now on 81058.
If using antivirus, please add the whole folder of the game to the antivirus exception list.
If after all this you still have crashes, let me know in this thread.

2 Likes
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Thanks for the replies, i appreciate your help! I deactivated nvidia overlay in Geforce Experience and it didn’t crash anymore :slight_smile:

1 Like
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Seems to have solved it for me aswell. Cheers!

1 Like