Game can't start (AoE: DE)

When I skip the logo and the game just shut down, every time I restart the game but nothing changed.
Microsoft Store AoE:DE Beta version.

5 Likes

I’m having the same problem too…
In addition, my computer freezes.
I hope they provide a solution soon.

Could you guys provide more details:
specs?
got latest drivers installed?
what is your windows version? 1903 is recommended

1 Like

I’ve got all the latest drivers installed and the windows version is 1903.

pc specs:
processor: intel® Core™ i7-8550U CPU @1.80GHz 1.99 GHz
Memory: 16GB
GPU: NVIDIA GeForce MX150 4GB
Windows 10 Home ver.1903 64bit

more importantly, when the laptop freezes, I get a BSOD with an error: Driver Power State Failure.

Win 10 Pro 1903
Intel core i5-4460 @3.20GHz
NVIDIA Geforce GTX 970
8 GM RAM
Latest drivers.
I have no errors, the game just shut down.

I would try to enable PushToInstall service on services and if that doesn’t work maybe try it on steam?

@TypicYeti776853 Can you run the game using intel HD and see if it runs through that? asking out of curiosity.

Same for me. After few logo game wont start and crashed. Btw there is an error:


P.S. russain only

1 Like

@Esadiku
Thanks for replying :slight_smile:
I tried using intel HD but still the same problem…
I enabled PushToInstall service but didn’t work too.
I can’t find the game on steam, so do you have any other ideas?

Точно такая же ситуация.

guess I couldn’t play it even though I have beta access

I had the same problem this morning (AoE don’t found several libraries: msvcp140.dll. …
SO: Windows 10 1903
The solution was install Microsoft VC++ 2015

https://www.microsoft.com/es-es/download/details.aspx?id=52685

When I tried to install VC++, it was impossible so there was newer version already. Any other suggesting?

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- System

|||- Provider

[ Name ] Application Error

|||- EventID 1000

[ Qualifiers ] 0

Level 2

Task 100

Keywords 0x80000000000000

|||- TimeCreated

[ SystemTime ] 2019-08-10T07:23:47.985872500Z

EventRecordID 5527

Channel Application

Computer klimov-a

Security

- EventData

AoEDE.exe

0.0.0.0

5d4411ef

AoEDE.exe

0.0.0.0

5d4411ef

c0000005

000000000023e84a

902c

01d54f4c3e69764b

C:\Program Files\WindowsApps\Microsoft.DarwinBeta_200.1.27215.0_x64__8wekyb3d8bbwe\AoEDE.exe

C:\Program Files\WindowsApps\Microsoft.DarwinBeta_200.1.27215.0_x64__8wekyb3d8bbwe\AoEDE.exe

80f02384-c607-408a-8ac1-f866b1b087c8

Microsoft.DarwinBeta_200.1.27215.0_x64__8wekyb3d8bbwe

App


Version:1.0 StartHTML:000000229 EndHTML:000019701 StartFragment:000006107 EndFragment:000019669 StartSelection:000006107 EndSelection:000019669 SourceURL:file:///C:/Users/Александр/AppData/Local/Temp/tmp7B84.tmp

- System

|||- Provider

[ Name ] Windows Error Reporting

|||- EventID 1001

[ Qualifiers ] 0

Level 4

Task 0

Keywords 0x80000000000000

|||- TimeCreated

[ SystemTime ] 2019-08-10T07:23:52.951884900Z

EventRecordID 5528

Channel Application

Computer klimov-a

Security

- EventData

1741913998711406967

5

MoAppCrash

Нет данных

0

Microsoft.DarwinBeta_200.1.27215.0_x64__8wekyb3d8bbwe

praid:App

0.0.0.0

5d4411ef

AoEDE.exe

0.0.0.0

5d4411ef

c0000005

000000000023e84a

\?\C:\Users\Александр\Games\Age of Empires DE\Logs\StartupLog.txt \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC9B5.tmp.mdmp \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCEF5.tmp.WERInternalMetadata.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCF16.tmp.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCF23.tmp.csv \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCF82.tmp.txt

\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Darwin_9fb5f044ac52131f27f7bfac549256026eb2f5_38f42faa_943790e6-1750-4060-8968-d9c99b9687a2

0

80f02384-c607-408a-8ac1-f866b1b087c8

268435456

5ac2fd7f01145798982c858d82794177

0