Game continues to crash constantly. Bugsplat Incorrect Function error

Age of Empires IV IV - Report a Bug
1

Bugsplat
Bugsplat544×732 6.98 KB

See image attached. Any help?

2

Same happening to me

3

Hi all,

I have the same error. I cannot finish a single game. The game just shuts down and you return to desktop without any popup that something went wrong.

The crash is logged in the event viewer, it is the same error as the OP (but newer version of the game)

image
image951×1015 24.5 KB

Here are the details in XML format:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="BugSplat-worldsedge_cardinal-release_13_1_0_rtm_x64" /> 
  <EventID Qualifiers="0">1</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>0</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2025-04-23T22:09:00.9986778Z" /> 
  <EventRecordID>6388</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="37852" ThreadID="0" /> 
  <Channel>Application</Channel> 
  <Computer>Denki-Prime</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>worldsedge_cardinal</Data> 
  <Data>release_13_1_0_rtm_x64</Data> 
  <Data>3714875</Data> 
  </EventData>
  </Event>

I heard around and this might be a driver issue. I have a fairly new PC. Latest NVIDIA driver.

Kr,
Denki