This issue happens on my friends PC. If you need additional info please inquire and I’ll try to get it from my friend.
GAME INFORMATION
- BUILD #: 101.101.43210.0 / Final Logging Steam D3D11, built on GPSBUILD014, at 2020-11-24T12:17:47
- PLATFORM: Steam
- OS: Windows 10
ISSUE EXPERIENCED
When playing a multiplayer game, after ca. 20-40 minutes the game freezes. Initially music still audible, game seems stuck. After some moments the OS hangs (mouse cursor can’t be moved, ctrl+alt+del ignored by OS). Only remedy is to reset the PC.
This issue occurs randomly, but more often in 3v3 or 4v4 games or in the late game.
This issue seems to occur more often in laggy games (BF late game, trash war, playing with people from the other side of the world…)
FREQUENCY OF ISSUE
- 25% of the time / matches I play (SOMETIMES)
REPRODUCTION STEPS
Here’s the steps to reproduce the issue:
- Play a ranked multiplayer game
- Enjoy the game for 20-40 minutes
- Game hangs up your PC, everyones angry at you
GAME FILES & ATTACHMENTS
At the linked location you find:
- The relevant log file from the enhanced logging build
- Replay from my friends perspective (his PC hanged/crashed)
- Replay from my perspective (my PC did not hang/crash)
https://share.c-01a.de/index.php/s/P7JYKjZFiTW9zq4
Note:
- Game did not write the .mdmp file - I guess that would contain the stacktrace, right?
- We’ve checked the Windows Event Log, it does not contain any relevant info (e.g., driver crash)