Game Version:
- Build: 101.101.46295.0
- Platform: Steam
- Operating System: Windows 10
- Gamertag: vPock
Issue:
Everytime I launche the game, during the intro, it crashes. No error messages are displayed. In the log files, I get the following :
Recommended settings:
resolution: 2256 x 1504
downscale percentage = 100
high-resolution assets = YES
antialiasing = NO
fog = NO, animatedFogBorder = NO
edge-blur = NO
bloom = NO
vsync = NO
File System Ready
Launching intro video AOEIIDE_TITLEVIDEO
Setting up video system
Opening video
Setting up interface messages
Loading player profile
Setting up hotkeys
Total Initialization Time: 35946 ms
Running Game
Total Texture Load Time: 0 ms
Loading player profile
Setting up hotkeys
Exception type 0xc0000005 occurred at 00007ff75ffd3101
Writing crash record file.
Writing out log
Reproduction Steps:
Here’s how to reproduce the problem:
- Launch the game
- Game crashes
ATTACHMENTS:
Can’t upload the log file. Here’s a paste of the file :
Initializing Time System
Initializing Command Line
Constant Logging is OFF
Verbose Logging is OFF
Startup is being logged
Age of Empires II DE start at 2021-04-30T18:22:20.660Z
Build version: 101.101.46295.0
Build config: Final Steam D3D11, built on WE-BuildBox-03, at 2021-03-22T18:10:11
DirectX Setup is being logged
Initializing Performance Profiler
Gathering System Information
Processor architecture: x64 (AMD or Intel) type 86/x64
Processor level 6, revision 32261
Number of processors = 8
Multi core processor #0, efficiency class 0, 1 groups
Processor group 0, affinity 0x3
L1 data cache: line size=64 bytes, size=49152 bytes, affinity=0x3, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x3, group=0
L2 unified cache: line size=64 bytes, size=524288 bytes, affinity=0x3, group=0
L3 unified cache: line size=64 bytes, size=8388608 bytes, affinity=0xff, group=0
Multi core processor #1, efficiency class 0, 1 groups
Processor group 0, affinity 0xc
L1 data cache: line size=64 bytes, size=49152 bytes, affinity=0xc, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0xc, group=0
L2 unified cache: line size=64 bytes, size=524288 bytes, affinity=0xc, group=0
Multi core processor #2, efficiency class 0, 1 groups
Processor group 0, affinity 0x30
L1 data cache: line size=64 bytes, size=49152 bytes, affinity=0x30, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x30, group=0
L2 unified cache: line size=64 bytes, size=524288 bytes, affinity=0x30, group=0
Multi core processor #3, efficiency class 0, 1 groups
Processor group 0, affinity 0xc0
L1 data cache: line size=64 bytes, size=49152 bytes, affinity=0xc0, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0xc0, group=0
L2 unified cache: line size=64 bytes, size=524288 bytes, affinity=0xc0, group=0
NUMA Node #0
Group max: 1, active groups: 1
Group #0, 8/8 active processors, affinity mask:0xff
Total physical memory is 16.000 GB
Maximum system memory: 15.596 GB currently available:8.354 GB
Page file size: 17.971 GB currently available:10.209 GB
Maximum virtual memory: 16383.999 GB currently available:16383.999 GB extended currently available:0.000 GB
Primary display resolution is 2256x1504, desktop size is 2282x1530
Graphics Adapter Name: Intel(R) Iris(R) Plus Graphics
Adapter LUID: 00000000:00010e2e
Vendor: 32902 device ID:35410 subsys ID:3478548 rev:7
Dedicated VRAM: 128.00 MB
Dedicated system RAM: 0.00 MB
Shared RAM: 7985.06 MB
Battery level high - over 66%
Battery charge level is 100%
Battery saver is OFF
Benchmark quad write: 0.943467 milliseconds == 25438.10 MB/s
Benchmark fast write: 0.989833 milliseconds == 24246.51 MB/s
Benchmark slow write: 0.968533 milliseconds == 24779.74 MB/s
CPU rating: 28246.5, GPU rating: 128.0
Checking graphics driver version
Found graphics driver info:
Driver for:Intel(R) Iris(R) Plus Graphics by: Intel Corporation
Internal driver version: 27.20.100.8681
User driver version: Unknown
Driver date: 9-5-2020
Initializing Telemetry Manager
Initializing Time System
Setting Up Systems
Initializing Registry Options
Setting Program Defaults
Setting up main window
Initializing Reflect
Register Classes
Initializing Speech Synthesis
Initializing Achievement Manager
Initializing UI Widget Manager
Initializing Campaign File Type
Initializing SP Savegame File Type
Initializing MP Savegame File Type
Initializing Random Map File Type
Initializing Random Map Group Manager
Initializing Scenario File Type
Initializing Wwise Manager
Initializing Civilization
Initializing Error Handler
Initializing File System
Initializing DLC Manager
Initializing Steam System
Initializing Tool Manager
Initializing Mod Manager
Initializing Loggg System
Initializing Time System
Initializing UI System
Initializing Additional Options
Initializing Localization Manager
Initializing Font Manager
Initializing Terrain
Initializing Game Version Manager
Initializing FPS Control
Initializing Difficulty
Initializing Game Mode
Initializing Player Profile Manager
Initializing Update Manager
Initializing Panel System
Initializing Screen Stack
Initializing Sync Logger
Initializing Random Manager
Initializing Network speed Data
Initializing ErrorReportingManager
Found crash report file from previous run.
This Steam account 76561197972601812 is online
Active Launch Options: none
Initializing Game
Setting up graphics
Setting up mouse
Setting up screen
Setting up chat
Setting up comm handler
Setting version info: app = 46295 data = 0 mod = 0 version = 56950784
Setup mod manager
[rlink - error] 2021/04/30 18:22:26.149 (UTC) XboxPlatform::SetPresence not successful: XboxLiveContext is null
Enabling mod #0 ([Mar2021] Gbeto to Princess Yodit)
Enabling mod #0 ([Mar2021] King to Queen)
Setup post mod manager
Installing modded languages
Opening resource packages
Setting up palettes
Setting up shapes
Setting up save map area
Setting up sound system
Setting up screen resolution
Available resolutions:2256x1504, 2048x1152, 1920x1440, 1920x1200, 1920x1080, 1856x1392, 1792x1344, 1692x1128, 1680x1050, 1620x1080, 1600x1200, 1600x900, 1440x900, 1400x1050, 1366x768, 1360x768, 1280x1024, 1280x960, 1280x800, 1280x768, 1280x720, 1152x864, 1128x752, 1024x768
Recommended settings:
resolution: 2256 x 1504
downscale percentage = 100
high-resolution assets = YES
antialiasing = NO
fog = NO, animatedFogBorder = NO
edge-blur = NO
bloom = NO
vsync = NO
File System Ready
Launching intro video AOEIIDE_TITLEVIDEO
Setting up video system
Opening video
Setting up interface messages
Loading player profile
Setting up hotkeys
Total Initialization Time: 35946 ms
Running Game
Total Texture Load Time: 0 ms
Loading player profile
Setting up hotkeys
Exception type 0xc0000005 occurred at 00007ff75ffd3101
Writing crash record file.
Writing out log