GAME INFORMATION
The latest update - if the game would load I would give the build number
- GAME BUILD #: ######
- GAME PLATFORM: Microsoft Store
- OPERATING SYSTEM: Windows 10
ISSUE EXPERIENCED
DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
Game crashes after displaying splash screen at startup. This has only started happening today directly after the latest AOEII update was installed.
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST!
Every time I try to start the game
- 100% of the time / matches I play (ALWAYS)
REPRODUCTION STEPS
List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
Here’s the steps to reproduce the issue:
- Launch AOEII-DE
EXPECTED RESULT
What was SUPPOSED to happen if the bug you encountered were not present?
The game would start so I could play it
IMAGE
ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.
GAME FILES (SAVE / RECORDING)
Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.
Can’t start game to produce a savegame
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