Game crashes after playing for around 20-30minutes

I recently bought this game and tried to play a few games against the AI.
The settings are set to medium and overall my PC is supposed to handle the game just fine.
I tried playing something like 3 times and each game was when I was in the middle of the 3rd advancement town hall. and have a little army, my game just freezes.
It doesn’t crash to the desktop, but it just freezes. I can select units but they won’t respond. I can activate the game menu by hitting the “ESC” button but nothing functions, even the exit game button.

I updated my drivers. I tried disabling vsync. I tried reinstalling the game on C drive (SSD).
Hopefully, I’ll get an answer here before turning to the refund

Tried adding the dxdiag but “new users can attach files”…