Game Version:
- BuildID: 4395365
- Platform: Steam
Issue:
Crash either during splash screen or after entering full screen. Two times I got through to the main menu and started the tutorial, but it crashed soon after I clicked through the story to start. Some of the times, all of steam crashed.
Reproduction Steps:
I found some logs in “C:\Users<my_user>\Games\Age of Empires 2 DE\logs”. There was some variations between the logs but all of them had the same error “Exception type 3765269347 occurred at 00007fff7bd2a839”.
I first installed the game on one disc, then unistalled it to another, with similar result.
For the last attemt, I disabled BPM Overlay
BTW. I could’t attach the logs as files due to (which also caught the page locked, thank god the text was still here when I refreshed the page)
So I’ll post all the logs in text (deal with it)
Initializing Time System
Initializing Command Line
Constant Logging is OFF
Verbose Logging is OFF
Startup is being logged
Age of Empires II DE start at 2019-11-14T18:33:51.358Z
Build version: 101.101.32708.0
Build config: Final Steam D3D11, built on GPSBUILD014, at 2019-11-12T09:53:01
DirectX Setup is being logged
Initializing Performance Profiler
Gathering System Information
Processor architecture: x64 (AMD or Intel) type 86/x64
Processor level 6, revision 15363
Number of processors = 4
Single core processor #0, efficiency class 0, 1 groups
Processor group 0, affinity 0x1
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0x1, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x1, group=0
L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0x1, group=0
L3 unified cache: line size=64 bytes, size=6291456 bytes, affinity=0xf, group=0
Single core processor #1, efficiency class 0, 1 groups
Processor group 0, affinity 0x2
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0x2, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x2, group=0
L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0x2, group=0
Single core processor #2, efficiency class 0, 1 groups
Processor group 0, affinity 0x4
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0x4, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x4, group=0
L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0x4, group=0
Single core processor #3, efficiency class 0, 1 groups
Processor group 0, affinity 0x8
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0x8, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x8, group=0
L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0x8, group=0
NUMA Node #0
Group max: 1, active groups: 1
Group #0, 4/4 active processors, affinity mask:0xf
Total physical memory is 8.000 GB
Maximum system memory: 7.945 GB currently available:3.575 GB
Primary display resolution is 1920x1080, desktop size is 1940x1100
Graphics Adapter Name: NVIDIA GeForce GTX 760
Adapter LUID: 00000000:0000a9f6
Vendor: 4318 device ID:4487 subsys ID:906695768 rev:161
Dedicated VRAM: 2017.69 MB
Dedicated system RAM: 0.00 MB
Shared RAM: 4068.04 MB
System has no battery
Battery saver is OFF
Benchmark quad write: 1.234833 milliseconds == 14576.87 MB/s
Benchmark fast write: 1.364800 milliseconds == 13188.75 MB/s
Benchmark slow write: 1.150167 milliseconds == 15649.91 MB/s
CPU rating: 15188.7, GPU rating: 2017.7
Initializing Telemetry Manager
Initializing Time System
Setting Up Systems
Initializing Registry Options
Setting Program Defaults
Setting up main window
Initializing Reflect
Register Classes
Initializing Speech Synthesis
Initializing Achievement Manager
Initializing UI Widget Manager
Initializing Campaign File Type
Initializing SP Savegame File Type
Initializing MP Savegame File Type
Initializing Random Map File Type
Initializing Random Map Group Manager
Initializing Scenario File Type
Initializing Wwise Manager
Initializing Civilization
Initializing Error Handler
Initializing File System
Initializing DLC Manager
Initializing Steam System
Initializing Tool Manager
Initializing Mod Manager
Initializing Loggg System
Initializing Time System
Initializing UI System
Initializing Additional Options
Initializing Localization Manager
Initializing Font Manager
Initializing Terrain
Initializing Game Version Manager
Initializing FPS Control
Initializing Difficulty
Initializing Game Mode
Initializing Player Profile Manager
Initializing Update Manager
Initializing Panel System
Initializing Screen Stack
Initializing Sync Logger
Initializing Random Manager
Initializing Network speed Data
This Steam account <> is online
Active Launch Options: none
Initializing Game
Game Setup PreModManagerInit
Setting up graphics
Setting up mouse
Setting up screen
Setting up chat
Setting up comm handler
Setting version info: app = 32708 data = 0 mod = 0 version = 56950784
Setup mod manager
Setup post mod manager
Installing modded languages
Opening resource packages
Game Setup PostModManagerInit
Setting up palettes
Setting up shapes
Setting up save map area
Setting up sound system
Setting up screen resolution
File System Ready
Loading player profile
Creating new default profile due to Failed to open file: C:\Users\Gabriel\Games\Age of Empires 2 DE<>\profile\Player.nfp
Setting up hotkeys
Launching intro video AOEIIDE_TITLEVIDEO
Setting up video system
Opening video
Setting up interface messages
Total Initialization Time: 18941 ms
Running Game
Total Texture Load Time: 0 ms
Exception type 3221225477 occurred at 00007ff9e33ae5e0
Writing out log
Initializing Time System
Initializing Command Line
Constant Logging is OFF
Verbose Logging is OFF
Startup is being logged
Age of Empires II DE start at 2019-11-14T18:41:16.779Z
Build version: 101.101.32708.0
Build config: Final Steam D3D11, built on GPSBUILD014, at 2019-11-12T09:53:01
DirectX Setup is being logged
Initializing Performance Profiler
Gathering System Information
Processor architecture: x64 (AMD or Intel) type 86/x64
Processor level 6, revision 15363
Number of processors = 4
Single core processor #0, efficiency class 0, 1 groups
Processor group 0, affinity 0x1
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0x1, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x1, group=0
L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0x1, group=0
L3 unified cache: line size=64 bytes, size=6291456 bytes, affinity=0xf, group=0
Single core processor #1, efficiency class 0, 1 groups
Processor group 0, affinity 0x2
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0x2, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x2, group=0
L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0x2, group=0
Single core processor #2, efficiency class 0, 1 groups
Processor group 0, affinity 0x4
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0x4, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x4, group=0
L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0x4, group=0
Single core processor #3, efficiency class 0, 1 groups
Processor group 0, affinity 0x8
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0x8, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x8, group=0
L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0x8, group=0
NUMA Node #0
Group max: 1, active groups: 1
Group #0, 4/4 active processors, affinity mask:0xf
Total physical memory is 8.000 GB
Maximum system memory: 7.945 GB currently available:3.531 GB
Primary display resolution is 1920x1080, desktop size is 1940x1100
Graphics Adapter Name: NVIDIA GeForce GTX 760
Adapter LUID: 00000000:0000a9f6
Vendor: 4318 device ID:4487 subsys ID:906695768 rev:161
Dedicated VRAM: 2017.69 MB
Dedicated system RAM: 0.00 MB
Shared RAM: 4068.04 MB
System has no battery
Battery saver is OFF
Benchmark quad write: 1.056833 milliseconds == 17032.02 MB/s
Benchmark fast write: 1.054200 milliseconds == 17074.56 MB/s
Benchmark slow write: 1.049367 milliseconds == 17153.21 MB/s
CPU rating: 19074.6, GPU rating: 2017.7
Initializing Telemetry Manager
Initializing Time System
Setting Up Systems
Initializing Registry Options
Setting Program Defaults
Setting up main window
Initializing Reflect
Register Classes
Initializing Speech Synthesis
Initializing Achievement Manager
Initializing UI Widget Manager
Initializing Campaign File Type
Initializing SP Savegame File Type
Initializing MP Savegame File Type
Initializing Random Map File Type
Initializing Random Map Group Manager
Initializing Scenario File Type
Initializing Wwise Manager
Initializing Civilization
Initializing Error Handler
Initializing File System
Initializing DLC Manager
Initializing Steam System
Initializing Tool Manager
Initializing Mod Manager
Initializing Loggg System
Initializing Time System
Initializing UI System
Initializing Additional Options
Initializing Localization Manager
Initializing Font Manager
Initializing Terrain
Initializing Game Version Manager
Initializing FPS Control
Initializing Difficulty
Initializing Game Mode
Initializing Player Profile Manager
Initializing Update Manager
Initializing Panel System
Initializing Screen Stack
Initializing Sync Logger
Initializing Random Manager
Initializing Network speed Data
This Steam account <> is online
Active Launch Options: none
Initializing Game
Game Setup PreModManagerInit
Setting up graphics
Setting up mouse
Setting up screen
Setting up chat
Setting up comm handler
Setting version info: app = 32708 data = 0 mod = 0 version = 56950784
Setup mod manager
Setup post mod manager
Installing modded languages
Opening resource packages
Game Setup PostModManagerInit
Setting up palettes
Setting up shapes
Setting up save map area
Setting up sound system
Setting up screen resolution
File System Ready
Loading player profile
Creating new default profile due to Failed to open file: C:\Users\Gabriel\Games\Age of Empires 2 DE<>\profile\Player.nfp
Setting up hotkeys
Launching intro video AOEIIDE_TITLEVIDEO
Setting up video system
Opening video
Setting up interface messages
Total Initialization Time: 15882 ms
Running Game
Total Texture Load Time: 0 ms
Exception type 3221225477 occurred at 00007ff9e33ae5e0
Writing out log