Game Crashes Midgame

Game Version:

  • Build 101.101.34223.0 (Hotfix 34223)
  • Platform (Steam)


The game crashes midgame with no error message and just exits to Desktop. This has occurred multiple times in single-player against the AI, multiplayer against the AI, and multiplayer against other people on ranked. Typically, the game freezes for a second or two and then it just closes with no error message displayed on the screen. This has happened on my PC and two of my friends have experienced it too. One time we saved when it froze and when we restored the game, the AI was missing all of its farmers (not sure if it was a related or separate bug).

Event Viewer Log:
Faulting application name: AoE2DE_s.exe, version: 101.101.34223.0, time stamp: 0x5dfb2884
Faulting module name: ucrtbase.dll, version: 10.0.18362.387, time stamp: 0x4361b720
Exception code: 0xc0000409
Fault offset: 0x000000000006db8e
Faulting process id: 0x187c
Faulting application start time: 0x01d5c1d9be753c6c
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\AoE2DE\AoE2DE_s.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 2e96576c-f87c-4336-ba99-8e60cd3cdcfe
Faulting package full name:
Faulting package-relative application ID:


  • Intel i7-6500U
  • NVIDIA GeForce 940M graphics card
  • 12 GB ram
  • 1 TB SSD

Log at \Games\Age of Empires 2 DE\logs\2020.01.02-2101.50:
Main.txt is empty even though I played.

Reproduction Steps:

  1. Play a couple of single or multiplayer games (happens once every 3 hours of gameplay or so).


For myself it’s usually instant upon reaching the Imperial age. I’ve turned down the graphics and it still crashes.

It also happens to me. I dropped 3 times today, sometimes it crashes or it just say “you got disconnected from multiplayer services”.