Game crashes

Age of Empires II: DE II - Report a Bug
1

Hi

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: The lastest
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10 Pro

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

I have the lasted version of game
The Windows is in Russian language but the game is in English

The game in Campain either

  1. Starts a mission in Campain but when i go to Save manu it crashes
  2. Starts the Main menu but when i lunch a mission in Campaing it ctashes
  3. Satrts a mission in Campaing but after fwe minutes it crashes.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

game does not crash

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

Please help me!!!

2

Hi @chilly666999!

This is a strange issue, could you please verify your files? It could be done in Steam, Properties → Local Files → Verify Integrity of game files.

Reinstalling could also fix your problem

Let me know if it works!