Hi!
Recently my game started crashing and when i went to see the error it read as following:
Faulting Application Name: RelicCardinal.exe, Version: 5.0.11009.0, Timestamp: 0x61f43214
Default module name: RelicCardinal.exe, version: 5.0.11009.0, timestamp: 0x61f43214
Exception code: 0xc0000005
Defective displacement: 0x000000000376c5d6
Default process ID: 0x257c
Default application start time: 0x01d81ddbbb648685
Default Application Path: D: \ SteamLibrary \ steamapps \ common \ Age of Empires IV \ RelicCardinal.exe
Default module path: D: \ SteamLibrary \ steamapps \ common \ Age of Empires IV \ RelicCardinal.exe
Report ID: 488599c7-e4a9-4f54-b09c-c730b6bea474
Defective package full name:
Faulty package relative application ID
And after that the details were:
-
System
-
Provider
[ Name] Application Error -
EventID 1000
[ Qualifiers] 0
Version 0
Level 2
Task 100
Opcode 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2022-02-09T18:40:43.8505111Z
EventRecordID 3319
Correlation
- Execution
[ ProcessID] 0
[ ThreadID] 0
Channel Application
Computer DESKTOP-RE36R8J
Security
- EventData
RelicCardinal.exe
5.0.11009.0
61f43214
RelicCardinal.exe
5.0.11009.0
61f43214
c0000005
000000000376c5d6
257c
01d81ddbbb648685
D:\SteamLibrary\steamapps\common\Age of Empires IV\RelicCardinal.exe
D:\SteamLibrary\steamapps\common\Age of Empires IV\RelicCardinal.exe
488599c7-e4a9-4f54-b09c-c730b6bea474
If you wolud like a more detailed scheme here it is:
Do you know how to solve this?
I need to say that once the game had a different crash but it happened only once in 1000 crashes.The thing that crashed was nvwgf2umx.dll.
I have updated the drivers, update windows, exculded the game from the antivirus, sfc scanned etc.
The crash sends me directly to desktop and the error is seen in the event viewer