Game disconnects before starting

When playing ranked RM at the loading screen before the game starts the game disconnects and says “conection lost to multiplayer” the wierd thing is that i still have the internet perfectly. ive lose 5 games to the same reason and my ELO has been affected.

What can i do to fix this and can my elo be restored?

You are not alone, this has become a common issue. This topic (and its response by @GMEvangelos) describes some steps you can take to generate logging information that can help the developers to find the cause of the problem:

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