Game disconnects every time GameBroadcastservice is lost

Age of Empires III: DE III - Report a Bug
1

:play_button: GAME INFORMATION

:backhand_index_pointing_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: ######
    Latest
  • GAME PLATFORM: Steam / Microsoft Store
    Microsoft store
  • OPERATING SYSTEM: Windows 10 / Windows 8 / Windows 7 / Mac / Linux
    Windows 11

:play_button: ISSUE EXPERIENCED

:backhand_index_pointing_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
Every day or so randomly during a game something like what appears a screenshot is being taken and then game disconnects, saying something to the tune of “game disconnected”
I narrowed it down to Windows launching process below, as soon as this is launched game disconnects
Process Create:
RuleName: -
UtcTime: 2023-05-11 00:26:12.875
ProcessGuid: {f0801c66-3624-645c-342d-000000001600}
ProcessId: 2152
Image: C:\Windows\System32\svchost.exe
FileVersion: 10.0.22621.1 (WinBuild.160101.0800)
Description: Host Process for Windows Services
Product: Microsoft® Windows® Operating System
Company: Microsoft Corporation
OriginalFileName: svchost.exe
CommandLine: C:\WINDOWS\system32\svchost.exe -k BcastDVRUserService -s BcastDVRUserService
CurrentDirectory: C:\WINDOWS\system32
User: GREG-XPS8940\artis
LogonGuid: {f0801c66-4477-6437-174e-110000000000}
LogonId: 0x114E17
TerminalSessionId: 1
IntegrityLevel: Medium
Hashes: SHA256=949BFB5B4C7D58D92F3F9C5F8EC7CA4CEAFFD10EC5F0020F0A987C472D61C54B
ParentProcessGuid: {00000000-0000-0000-0000-000000000000}
ParentProcessId: 1204
ParentImage: -
ParentCommandLine: -
ParentUser: -

:play_button: FREQUENCY OF ISSUE

:backhand_index_pointing_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!
Every day once or twice

  • Less than 25% of the time / matches I play (RARELY)
  • 25% of the time / matches I play (SOMETIMES)
  • 50% of the time / matches I play (FREQUENTLY)
  • 100% of the time / matches I play (ALWAYS)

:play_button: REPRODUCTION STEPS

:backhand_index_pointing_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
Difficult to reproduce at will but I captured event which always preceeds a disconned above

Here’s the steps to reproduce the issue:

:play_button: EXPECTED RESULT

:backhand_index_pointing_down: What was SUPPOSED to happen if the bug you encountered were not present?

:play_button: IMAGE

:backhand_index_pointing_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:play_button: GAME FILES (SAVE / RECORDING)

:backhand_index_pointing_down: Attach a SAVE GAME (.aoe3Ysav) or GAME RECORDING (.aoe3Yrec) of the match where you encountered the issue. Link it below if using an external file service.