Game does not launch, shows running and then eventually quits - no error message given

I’m reposting here since the playtest forums were deleted (and the issue has not been fixed yet, unfortunately).

When pressing play, the game appears to launch (changes to a stop button), but nothing happens.
Attempted fixes:

Uninstalling all C++ redists, before reinstalling both x64 and x84
updating graphical drivers
manually checking for updates via Windows update
ruled out any other programs interfering with the launch
running as administrator
repairing C++ redists
checked DX version and my hardware compatibilities
Every other fix listed on the known issues page, and on the Steam forums, these forums, and Discord.
Checked event viewer (no plausible event listed)
Tried to find the crash report in the AOM folder in my games, no such subfolder exists anywhere on my machine

DxDiag info here: DxDiag.txt - Google Drive

5 Likes

I have the same issue, have you found a fix yet?

1 Like

Unfortunately not, I’m talking to support to see if we can fix the issue but we haven’t really made any progress yet.

2 Likes

Ya I’m having the same issue, the game won’t start, I’ve check compatibility, and C++, and different drivers still aren’t working. AOE2 is still working fine.

Same problem. New patch doesnt fix it

I was having a similar issue -tried everything you listed and still didnt work.

Ended up disabling steam cloud and that fixed it for some reason.

Had a similar issue. I suggest disabling steam cloud saves and reinstalling Microsoft Visual C++ Redistributable:
Latest supported Visual C++ Redistributable downloads | Microsoft Learn

Think they put out a quiet hotfix last night (the desktop icon changed) and it seems to have caused this issue for a ton of people on x64 Windows 10

Any news on this? @Wingblade
I have the same problem, tried everything on the list and still didnt work.

Unfortunately not, even the aforementioned fixes didn’t work for me

game suddenly stopped working today, idk why. I was playing fine for last 14 days after I reinstalled/repaired the C++ redist during launch. They seriously need to fix this ASAP. I am not reinstalling C++redist every two weeks…

J’ai fais tout ce que j’ai trouvé comme solution possible pour dépanner, j’avais réussi à un moment donné à faire fonctionner via steam en entrant -dx11, mais depuis la dernière mise à jour impossible de relancer le jeu, même en passant par -dx12, je ne sais plus quoi faire.

Hello,

Just installed the game and I have a similar issue.
When i click on “Play”, game acts as it is lauching (button goes to “Stop”) and then back to “Play”.
Nothing happens, impossible to launch.

I also tried :

  • Uninstalling all C++ redists, before reinstalling both x64 and x84
  • updating graphical drivers
  • manually checking for updates via Windows update
  • ruled out any other programs interfering with the launch (0 progams running on my PC)
  • running as administrator
  • repairing C++
  • checked DX version and my hardware compatibilities
  • disabled Windows 10 “test mode” (saw this on Reddit as a potential fix)
  • disabled steam cloud
  • Uninstalling and reinstalling the game
  • Every other fix listed on the known issues page, Steam forums, these forums, Discord and Reddit.

Hey devs, please help, I really do wanna play the game ! :frowning:

2 Likes

Bon bah une mise à jour, mais toujours le même problème, le jeu se lance quelques secondes avant de s’arrêter avant même la pop-up que le jeu se lance.

Update :

I checked event viewer and there is an error with MSVCP140.dll :
Nom de l’application défaillante ############ version : 100.17.30764.0, horodatage : 0x66ed413d
Nom du module défaillant : MSVCP140.dll, version : 14.0.23026.0, horodatage : 0x558ce301
Code d’exception : 0xc0000005
Décalage d’erreur : 0x0000000000018924
ID du processus défaillant : 0x9dc
Heure de début de l’application défaillante : 0x01db0f4a28e213c0
Chemin d’accès de l’application défaillante : C:\Program Files (x86)\Steam\steamapps\common\Age of Mythology ########################### Chemin d’accès du module défaillant: C:\Windows\SYSTEM32\MSVCP140.dll
ID de rapport : a1ef601f-a949-49b5-87a2-fd8d379ae38c

You will find attached the report.
AOM BUG.txt (2.5 KB)

I deleted all the MSVCP140 files and reinstalled them with C++ vc_redist.x64.

I doesn’t fix the problem, game won’t launch and I still get the same with MSVCP140.dll over and over again.

MSVCP140.dll is up to date, all drivers are good, Windows is up to date, did an sfc/scannow and everything is fine. I also deleted and reinstalled Steam.

I don’t know what to do more…

Any news? I’m dealing with the same problem…A total lack of respect for consumers!

1 Like

Same for me, no news for weeks and still not able to launch this game !

Installed Win11 from scratch
Installed Steam
Installed AoMretold
No other driver nor software
=> Still crash at launch (error when running AoMr.exe file

Installed latest GeForce 1660 Ti drivers
=> No change, still crashing

Reinstalled DirectX12 + MS Visual C++ 2015-2022
=> No change, still crashing

I bought the premium edition.

4 months…4 MONTHS and i have played 0 MINUTES !!!

I don’t even know how the main menu looks like.

What a scam, tr-4-sh developers.

1 Like

Total joke, untill yesterday it was fine, now it doesnt launch, loads for a sec and nothing, no launch screen. I have played a ton since release but cant seem to be able to fix now. And I doubt installing windows 11 will fix it… Anyone else suddenly having this issue?

1 Like