These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
GAME BUILD #: 101.102.42346.0
GAME PLATFORM: Steam
OPERATING SYSTEM: Windows 11
ISSUE EXPERIENCED
DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
I start a multiplayer game as normal, then the game freezes for about 1-3 minutes, then it speeds up, and then appears a message saying that I was disconnected. This has happened starting this year and it’s getting worse.
There is no apparent Internet issue, I can alt+tab and open any website, and it just works
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST!
25% of the time / matches I play (SOMETIMES)
REPRODUCTION STEPS
List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
Here’s the steps to reproduce the issue:
Start a multiplayer game (it is usually the first of the day)
Play normally
EXPECTED RESULT
What was SUPPOSED to happen if the bug you encountered were not present?
I can play without disconnecting
Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.
Hi @S73R304C71V0
You are experiencing rubberbanding, so your internet connection can look fine when using your browser but you might be having packet loss somehow. Are you playing on Wifi? If so, coul you try using an ethernet cable to check if it resolves the issue?
A third party antivirus or a firewall can cause thoses issues as well.
Thanks for the report.
Hi, I was running pingplotter while playing and it doesn’t show any problems. I had experienced rubberbanding in the past, however it behaved differently. Previously it just gave me the typical spike lag that lasted last than a second, but the game didn’t freeze longer than that
Me and my friend have exactly the same issue since a few weeks. I played AoEIDE every week and never had any problems like this. I start a multiplayer game with a friend as always. Then the whole gameplay freezes for 1 to 5 minutes. Then all gameplay speeds up blazingly fast to catch up the freeze time. But if we are in battle it mostly means game over for us as the computer(s) players destroyed both of us human players while we could not do anything.
Nothing has changed (software or hardware) on our computers. We just play as before. This is very annoying as it happens a few times during a game.
UPDATE: The problem is fixed with 7-7-2024 hotfix, Thank you!
GAME INFORMATION
These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
