Game in Windows 7 always crashes on every start since the October 15th Forced Update

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • **GAME BUILD #: 101.102.62906.0 / (likely update that caused the problems on October 15th: 128442) / 16271343
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 7

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

AOE2:DE was working great in Windows 7 for a very long time, until the forced auto-update several weeks ago via Steam on October 15, 2024 broke AOE2:DE from launching in Windows 7. A fix is needed. Or, a way to revert the AOE2:DE update to the previous one before October 15th. Also, is there a general time estimate for a fix on Age of Empires II: Definitive Edition (AOE2:DE) to work in Windows 7 again?

There’s many forum threads from various sites of people stating the same Windows 7 issue as described above.

One possible acceptable workaround is to add an option: “Last Working Win7 Version” to Steam’s AOE2:DE “Betas” tab area, as described below from one of my previous different forum posts:
[
Age of Empires II: High Definition (AOE2:HD) edition(it’s old and has worse graphics) still works well in Windows 7, while AOE2:DE doesn’t work at all now in Windows 7 since the October 15th auto-update. This is how Steam enabled the much older Windows XP OS players to still be able to play AOE2:HD:

To see it as an example, if you have it, open AOE2:HD game “Properties” in Steam’s Library (via the “Manage”/gear icon in the top-right area) / Click the “Betas” tab / to the right of “Beta Participation”, there’s a drop down menu that shows this option: “Last Working WinXP Version.”

So, something similar to that could be added to the “Betas” tab for AOE2:DE, too, such as “Last Working Win7 Version.” That would be very helpful for Windows 7 players to at least be able to immediately play single player mode until/if there’s an update to fix each future AOE2:DE forced auto-update that breaks the game. Instead of not being able to play AOE2:DE at all for a long time until another fix is available(if ever) each time."
]

A last resort option – if I can get AOE2:DE running in Single Player mode again on Windows 7, even just temporarily for one time: I’ve learned of various ways to block Steam’s auto-updates for any game, so I could do that if needed, or I could just leave the Windows 7 computer offline – to prevent future forced AOE2:DE auto-updates, for permanent Single Player mode use. Or, if the AoE2DE_s.exe launcher is the only problem, then I would like to have an official copy of that to fix the problem – dated before the October 15th update.

TLDR:
I bought AOE2:DE a few months ago, in August 2024, specifically to use it in my Windows 7 Operating System and now it will not launch at all in Windows 7, due to the forced October 15th auto-update. I’m currently not requesting a refund or any compensation yet(via Steam). I’m also not asking for forever support for AOE2:DE in Windows 7. I just want to have an option to play a functional AOE2:DE in Windows 7 so that I can run it in Single Player mode (without multiplayer working is ok with me, so that I can play its many offline Campaign Missions.) Please help with this.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Start AOE2:DE in Windows 7 OS from within Steam or outside of Steam – directly from its launcher: AoE2DE_s.exe
  2. Watch it never start
  3. Repeat

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

AOE2:DE should start normally in Windows 7 OS from within Steam or outside of Steam – directly from its launcher: AoE2DE_s.exe, without it immediately crashing every time.

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

N/A

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

  • N/A
2 Likes

When starting the game by directly clicking on AoE2DE_s.exe, an error message appears: “The program can’t start because api-ms-win-core-winrt-error-l1-1-0.dll is missing from your computer.”

This is the same error message that appeared a year ago after the 2023 November update and was fixed in a later update. There is a mention of the same dll error here https://steamcommunity.com/app/813780/discussions/3/6579277080415106596/#c6955341154010308804

Hope there will be a fix in the future.

The game is not released for Windows 7. Windows 10 is a requirement.
edit: and was never afaik

1 Like

It being developed for Windows 10 doesn’t mean it’s a requirement. wrong terminology.

You are wrong.

It’s literally written in the System Requirements on Steam. Afaik Win10 was always the requirement. It would not make sense for the devs to support Win7 either bc it’s out of support life for consumers and it’s just extra work.

You don’t get it. It being listed as a requirement doesn’t mean it’s required to play. Obviously. because the game was able to run on Windows 7 for a while. Also, it’s able to run through WINE. So no, calling Windows 10 or 11 a requirement to be able to run this game is wrong.