GAME INFORMATION
Despite initially set 1920x1080 resolution, game starts in 4K mode (native desktop resolution)
- GAME BUILD #: 101.102.9814.0 (#75350) 0 (this is an old issue, applicable to all versions in last 1+ year period)
- GAME PLATFORM: Microsoft Store
- OPERATING SYSTEM: Windows 10
ISSUE EXPERIENCED
Happens more often in Team Games. There was period when I was playing only 1v1 games, and then I didnt experience this issue. This issue is also more likely to happen if I am alt+tabbing in/out of the game before it starts.
My VGA is NVidia GTX 670, and it cannot handle 4K. I also canot change resolution once multiplayer game started. Only fix is get back to desktop and reduce desktop resolution. Picture quality becomes blurry and overall experience is very bad.
FREQUENCY OF ISSUE
- 25-33% of the time / matches I play (SOMETIMES)
REPRODUCTION STEPS
hard to tell, but alt+tabbing in game lobby increases chances to get wrong resolution once the game starts
Here’s the steps to reproduce the issue:
- unclear*
EXPECTED RESULT
Game starts in initially set resolution (1920x1080)
Once I end the game, and check game grapchics settings, they are also changed.
Special note: I am running Windows on 4K resolution with 150% scaling.