Game resolution is off

:arrow_forward: GAME INFORMATION

Despite initially set 1920x1080 resolution, game starts in 4K mode (native desktop resolution)

  • GAME BUILD #: 101.102.9814.0 (#75350) 0 (this is an old issue, applicable to all versions in last 1+ year period)
  • GAME PLATFORM: Microsoft Store
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

Happens more often in Team Games. There was period when I was playing only 1v1 games, and then I didnt experience this issue. This issue is also more likely to happen if I am alt+tabbing in/out of the game before it starts.

My VGA is NVidia GTX 670, and it cannot handle 4K. I also canot change resolution once multiplayer game started. Only fix is get back to desktop and reduce desktop resolution. Picture quality becomes blurry and overall experience is very bad.

:arrow_forward: FREQUENCY OF ISSUE

  • 25-33% of the time / matches I play (SOMETIMES)

:arrow_forward: REPRODUCTION STEPS

hard to tell, but alt+tabbing in game lobby increases chances to get wrong resolution once the game starts

Here’s the steps to reproduce the issue:

  • unclear*

:arrow_forward: EXPECTED RESULT

Game starts in initially set resolution (1920x1080)

Once I end the game, and check game grapchics settings, they are also changed.

Special note: I am running Windows on 4K resolution with 150% scaling.