I will attach log files here for Devs, please investigate and see how you can improve the game and stop it from crashing. I was playing a game and out of nowhere the game froze and just closed with no errors. I have checked event viewer and found these:
2019.12.29-20.02.45.txt (5.0 KB)
Version=1
EventType=APPCRASH
EventTime=132221263049351721
ReportType=2
Consent=1
UploadTime=132221263055407767
ReportStatus=268435456
ReportIdentifier=520372fe-01a5-4597-a984-a7f0b58b385c
IntegratorReportIdentifier=d4fe698a-1cb6-4ff3-861c-1739d53331cc
Wow64Host=34404
NsAppName=AoE2DE_s.exe
OriginalFilename=AoE2DE_s.exe
AppSessionGuid=000041b8-0007-0041-7a62-31ed82bed501
TargetAppId=W:00069eee5774617c5748cb0ab2b6560a0c1400000904!0000163cafcb7406909a9fabab11c83efc38b2a7f3c7!AoE2DE_s.exe
TargetAppVer=2019//12//19:07:36:36!2c1c6b7!AoE2DE_s.exe
BootId=4294967295
TargetAsId=13655
UserImpactVector=808465200
IsFatal=1
Response.BucketId=d305a97aaa41fae833772a400aa0ae95
Response.BucketTable=4
Response.LegacyBucketId=1402636263493774997
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=AoE2DE_s.exe
Sig[1].Name=Application Version
Sig[1].Value=101.101.34223.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5dfb2884
Sig[3].Name=Fault Module Name
Sig[3].Value=nvwgf2umx.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=26.21.14.3200
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5d951d42
Sig[6].Name=Exception Code
Sig[6].Value=c000041d
Sig[7].Name=Exception Offset
Sig[7].Value=0000000001297240
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.17134.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=59ec
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=59ec73af3577dffc075fd6864a026366
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=725b
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=725b9df4d94d3c0917afb4bc82cf70bf
UI[2]=E:\Steam\steamapps\common\Phoenix\AoE2DE_s.exe
LoadedModule[0]=E:\Steam\steamapps\common\Phoenix\AoE2DE_s.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\IMM32.dll
LoadedModule[5]=C:\WINDOWS\System32\USER32.dll
LoadedModule[6]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[7]=C:\WINDOWS\System32\win32u.dll
LoadedModule[8]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[9]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[10]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[11]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[12]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[13]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[14]=C:\WINDOWS\System32\combase.dll
LoadedModule[15]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[16]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[17]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[18]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\winmmbase.dll
LoadedModule[20]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[21]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[22]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[23]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[24]=C:\WINDOWS\System32\imagehlp.dll
LoadedModule[25]=C:\WINDOWS\System32\COMDLG32.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[27]=C:\WINDOWS\System32\shcore.dll
LoadedModule[28]=C:\WINDOWS\System32\sechost.dll
LoadedModule[29]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[31]=E:\Steam\steamapps\common\Phoenix\steam_api64.dll
LoadedModule[32]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[33]=E:\Steam\steamapps\common\Phoenix\cell_v140_Release_x64_wide_4_0.dll
LoadedModule[34]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[35]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[36]=C:\WINDOWS\System32\profapi.dll
LoadedModule[37]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17134.1067_none_5572ed0d2662593b\COMCTL32.dll
LoadedModule[38]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[39]=C:\WINDOWS\System32\FLTLIB.DLL
LoadedModule[40]=C:\WINDOWS\System32\ole32.dll
LoadedModule[41]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[42]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
LoadedModule[44]=C:\WINDOWS\SYSTEM32\d3d11.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\MSVCP140.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[47]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[48]=C:\WINDOWS\SYSTEM32\CONCRT140.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\D3DCOMPILER_47.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[51]=C:\WINDOWS\SYSTEM32\DPAPI.DLL
LoadedModule[52]=C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll
LoadedModule[53]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[54]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[55]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[56]=C:\WINDOWS\system32\winbrand.dll
LoadedModule[57]=C:\WINDOWS\SYSTEM32\dsound.dll
LoadedModule[58]=C:\WINDOWS\System32\netprofm.dll
LoadedModule[59]=C:\WINDOWS\System32\npmproxy.dll
LoadedModule[60]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\TextInputFramework.dll
LoadedModule[62]=C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[65]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[66]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[67]=C:\Program Files (x86)\Steam\steamclient64.dll
LoadedModule[68]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[69]=C:\WINDOWS\SYSTEM32\MSWSOCK.dll
LoadedModule[70]=C:\Program Files (x86)\Steam\vstdlib_s64.dll
LoadedModule[71]=C:\Program Files (x86)\Steam\tier0_s64.dll
LoadedModule[72]=C:\WINDOWS\SYSTEM32\SSPICLI.DLL
LoadedModule[73]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
LoadedModule[74]=C:\WINDOWS\System32\Speech\Common\sapi.dll
LoadedModule[75]=C:\WINDOWS\System32\WINTRUST.dll
LoadedModule[76]=C:\WINDOWS\SYSTEM32\MSACM32.dll
LoadedModule[77]=C:\WINDOWS\SYSTEM32\msdmo.dll
LoadedModule[78]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[79]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[80]=C:\WINDOWS\System32\PROPSYS.dll
LoadedModule[81]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[82]=C:\WINDOWS\system32\nvspcap64.dll
LoadedModule[83]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll
LoadedModule[84]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvwgf2umx.dll
LoadedModule[85]=C:\WINDOWS\system32\napinsp.dll
LoadedModule[86]=C:\WINDOWS\system32\pnrpnsp.dll
LoadedModule[87]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[88]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[89]=C:\WINDOWS\System32\NSI.dll
LoadedModule[90]=C:\WINDOWS\System32\winrnr.dll
LoadedModule[91]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[92]=C:\Windows\System32\rasadhlp.dll
LoadedModule[93]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[94]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[95]=C:\WINDOWS\SYSTEM32\webio.dll
LoadedModule[96]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[97]=C:\WINDOWS\system32\schannel.DLL
LoadedModule[98]=C:\WINDOWS\SYSTEM32\mskeyprotect.dll
LoadedModule[99]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[100]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[101]=C:\WINDOWS\system32\ncryptsslp.dll
LoadedModule[102]=C:\WINDOWS\system32\windowscodecs.dll
LoadedModule[103]=C:\Windows\System32\quartz.dll
LoadedModule[104]=C:\Windows\System32\RTWorkQ.DLL
LoadedModule[105]=C:\WINDOWS\SYSTEM32\avrt.dll
LoadedModule[106]=C:\Windows\System32\MFPlat.DLL
LoadedModule[107]=C:\WINDOWS\SYSTEM32\DXVA2.DLL
LoadedModule[108]=C:\WINDOWS\SYSTEM32\D3D9.DLL
LoadedModule[109]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvd3dumx.dll
LoadedModule[110]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule[111]=C:\WINDOWS\SYSTEM32\cryptnet.dll
LoadedModule[112]=C:\WINDOWS\SYSTEM32\wdmaud.drv
LoadedModule[113]=C:\WINDOWS\SYSTEM32\ksuser.dll
LoadedModule[114]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[115]=C:\WINDOWS\SYSTEM32\msacm32.drv
LoadedModule[116]=C:\WINDOWS\SYSTEM32\midimap.dll
LoadedModule[117]=C:\WINDOWS\SYSTEM32\XAudio2_8.dll
LoadedModule[118]=C:\WINDOWS\SYSTEM32\xaudio2_9.DLL
LoadedModule[119]=C:\WINDOWS\system32\dcomp.dll
LoadedModule[120]=C:\Windows\System32\FirewallAPI.dll
LoadedModule[121]=C:\Windows\System32\fwbase.dll
LoadedModule[122]=C:\Windows\System32\FWPolicyIOMgr.dll
LoadedModule[123]=C:\WINDOWS\SYSTEM32\mrmcorer.dll
LoadedModule[124]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[125]=C:\WINDOWS\SYSTEM32\bcp47mrm.dll
LoadedModule[126]=C:\WINDOWS\SYSTEM32\mrmdeploy.dll
LoadedModule[127]=C:\WINDOWS\SYSTEM32\AppXDeploymentClient.dll
LoadedModule[128]=C:\WINDOWS\SYSTEM32\StateRepository.Core.dll
LoadedModule[129]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=17134
OsInfo[3].Key=ubr
OsInfo[3].Value=1069
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=2057
OsInfo[7].Key=geoid
OsInfo[7].Value=242
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=750242
OsInfo[15].Key=osinsty
OsInfo[15].Value=3
OsInfo[16].Key=iever
OsInfo[16].Value=11.1069.17134.0-11.0.155
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=8149
OsInfo[19].Key=svolsz
OsInfo[19].Value=232
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=180410
OsInfo[22].Key=bldtm
OsInfo[22].Value=1804
OsInfo[23].Key=bldbrch
OsInfo[23].Value=rs4_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.17134.1069.amd64fre.rs4_release.180410-1804
OsInfo[30].Key=buildflightid
OsInfo[30].Value=3B805871-C763-472A-96E4-0641523B34E1.1
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[33].Value=RS:19E4
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Age of Empires II DE
AppPath=E:\Steam\steamapps\common\Phoenix\AoE2DE_s.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=12A05C5AA1B0AB34FE9404736D84C576
MetadataHash=-342012942
Additional info:
Fault bucket 1402636263493774997, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: AoE2DE_s.exe
P2: 101.101.34223.0
P3: 5dfb2884
P4: nvwgf2umx.dll
P5: 26.21.14.3200
P6: 5d951d42
P7: c000041d
P8: 0000000001297240
P9:
P10:
Attached files:
\?\C:\Users*REMOVED*\Games\Age of Empires 2 DE\logs\2019.12.29-20.02.45.txt
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER82C.tmp.dmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA21.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA51.tmp.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA4F.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA7F.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_AoE2DE_s.exe_7b117c4d5283a7d689432f6df3fdfbcae94df935_6b360020_704b1135
Analysis symbol:
Rechecking for solution: 0
Report Id: d4fe698a-1cb6-4ff3-861c-1739d53331cc
Report Status: 268435456
Hashed bucket: d305a97aaa41fae833772a400aa0ae95
Cab Guid: 0