Few minutes ago it was working fine
right after installing Dawn of Dukes,
game wont run again
after some debugging
Exception type 0xe06d7363 occurred at 00007ffc54344ed9
Would anyone help please?
Could you upload the complete .mdmp file?
Otherwise, i can suggest to do a Google search as other people experienced something similar:
Maybe this thread already helps.
I’ve got the same problem.
Dump file (not allowed to upload here)
Log:
Initializing Time System
Initializing Command Line
Constant Logging is OFF
Verbose Logging is OFF
Startup is being logged
Age of Empires II DE start at 2021-08-11T19:57:05.181Z
Build version: 101.101.51737.0
Build config: Final XBL D3D11, built on WE-BuildBox-02, at 2021-08-02T18:10:08
DirectX Setup is being logged
Initializing Performance Profiler
Gathering System Information
Processor architecture: x64 (AMD or Intel) type 86/x64
Processor level 23, revision 28928
Number of processors = 12
Multi core processor #0, efficiency class 0, 1 groups
Processor group 0, affinity 0x3
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0x3, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x3, group=0
L2 unified cache: line size=64 bytes, size=524288 bytes, affinity=0x3, group=0
L3 unified cache: line size=64 bytes, size=16777216 bytes, affinity=0x3f, group=0
Multi core processor #1, efficiency class 0, 1 groups
Processor group 0, affinity 0xc
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0xc, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0xc, group=0
L2 unified cache: line size=64 bytes, size=524288 bytes, affinity=0xc, group=0
Multi core processor #2, efficiency class 0, 1 groups
Processor group 0, affinity 0x30
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0x30, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x30, group=0
L2 unified cache: line size=64 bytes, size=524288 bytes, affinity=0x30, group=0
Multi core processor #3, efficiency class 0, 1 groups
Processor group 0, affinity 0xc0
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0xc0, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0xc0, group=0
L2 unified cache: line size=64 bytes, size=524288 bytes, affinity=0xc0, group=0
L3 unified cache: line size=64 bytes, size=16777216 bytes, affinity=0xfc0, group=0
Multi core processor #4, efficiency class 0, 1 groups
Processor group 0, affinity 0x300
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0x300, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x300, group=0
L2 unified cache: line size=64 bytes, size=524288 bytes, affinity=0x300, group=0
Multi core processor #5, efficiency class 0, 1 groups
Processor group 0, affinity 0xc00
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0xc00, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0xc00, group=0
L2 unified cache: line size=64 bytes, size=524288 bytes, affinity=0xc00, group=0
NUMA Node #0
Group max: 1, active groups: 1
Group #0, 12/12 active processors, affinity mask:0xfff
Total physical memory is 16.000 GB
Maximum system memory: 15.927 GB currently available:11.098 GB
Page file size: 18.302 GB currently available:12.534 GB
Maximum virtual memory: 16383.999 GB currently available:16383.999 GB extended currently available:0.000 GB
Primary display resolution is 1920x1080, desktop size is 3860x1220
Graphics Adapter Name: NVIDIA GeForce GTX 660
Adapter LUID: 00000000:0000d86d
Vendor: 4318 device ID:4544 subsys ID:2216824899 rev:161
Dedicated VRAM: 1998.25 MB
Dedicated system RAM: 0.00 MB
Shared RAM: 8154.79 MB
System has no battery
Battery saver is OFF
Benchmark quad write: 4.991533 milliseconds == 9616.28 MB/s
Benchmark fast write: 5.039500 milliseconds == 9524.75 MB/s
Benchmark slow write: 5.039867 milliseconds == 9524.06 MB/s
CPU rating: 15524.8, GPU rating: 1998.3
Checking graphics driver version
Found graphics driver info:
Driver for:NVIDIA GeForce GTX 660 by: NVIDIA
Internal driver version: 27.21.14.5671
User driver version: 456.71
Driver date: 9-30-2020
Initializing Telemetry Manager
Initializing Time System
Setting Up Systems
Initializing Registry Options
Setting Program Defaults
Setting up main window
Initializing Reflect
Register Classes
Initializing Speech Synthesis
Initializing Achievement Manager
Initializing UI Widget Manager
Initializing Campaign File Type
Initializing SP Savegame File Type
Initializing MP Savegame File Type
Initializing Random Map File Type
Initializing Random Map Group Manager
Initializing Scenario File Type
Initializing Wwise Manager
Initializing Civilization
Initializing Error Handler
Initializing File System
Initializing DLC Manager
Initializing XBL System
Initializing Tool Manager
Initializing Mod Manager
Initializing Loggg System
Initializing Time System
Initializing UI System
Initializing Additional Options
Initializing Localization Manager
Initializing Font Manager
Initializing Terrain
Initializing Game Version Manager
Initializing FPS Control
Initializing Difficulty
Initializing Game Mode
Initializing Player Profile Manager
Initializing Update Manager
Initializing Panel System
Initializing Screen Stack
Initializing Sync Logger
Initializing Random Manager
Initializing Network speed Data
Initializing ErrorReportingManager
Found crash report file from previous run.
Active Launch Options: none
Initializing Game
Setting up graphics
Setting up mouse
Setting up screen
Setting up chat
Setting up comm handler
Setting version info: app = 51737 data = 0 mod = 0 version = 56950784
Setup mod manager
Setup post mod manager
Installing modded languages
Opening resource packages
Setting up palettes
Setting up shapes
Setting up save map area
Setting up sound system
Setting up screen resolution
Available resolutions:1920x1080, 1768x992, 1680x1050, 1600x1024, 1600x900, 1440x900, 1366x768, 1360x768, 1280x1024, 1280x960, 1280x800, 1280x768, 1280x720, 1152x864, 1024x768
Recommended settings:
resolution: 1920 x 1080
downscale percentage = 100
high-resolution assets = YES
antialiasing = YES
fog = YES, animatedFogBorder = YES
edge-blur = YES
bloom = YES
vsync = NO
File System Ready
Exception type 0xe06d7363 occurred at 00007ffd408a4ed9
Writing crash record file.
Writing out log
Reinstalling Lords of the West after installing Dawn of the Dukes fixed it. Just Windows Store things…
Hi! I fixed this issue by changing the display language on my Windows Settings to English. Weird but it works…
Hope it helps!!
If changing the language won’t help, you can try this.
Your MDMP file contains the following informations about the crash:
STACK_TEXT:
KERNELBASE!RaiseException+0x69
VCRUNTIME140!_CxxThrowException+0x90
msvcp140!std::_Xlength_error+0x22
AoE2DE+0x23b481
If you look up in the internet for those lines, its suggested to uninstall and then reinstall the latest Visual C++ Redistributables which you can download here: The latest supported Visual C++ downloads (microsoft.com)
Here are some hints for the reinstall - in case you need them: How to remove and reinstall Microsoft Visual C++ Redistributables packages | AutoCAD | Autodesk Knowledge Network
I had exact same issue, but I managed to fix it by changing the game’s language setting on steam. I am not sure if thats a newly added field for AOE2 DE’s steam setting, but it is defauted to English which is different than the language I had in game.