Help suport

the game does not open and it gives an error:

and steam redirected to your site about this technical problem.

Please close the Steam client first.

Then right click Steam client and choose launch as administrator.

Now update AOE II HD Edition to latest patch 5.8 and then launch it.

I have an issue also with the Microsoft store, the game download, but never installs. Contacting MS support is impossible!!!

Is there a way to get a refound?

I think there is even a way to get the darn thing running.

Download the media creator tool and perform a in place upgrade of Windows 10. This might fix your problem without going through a lot of troubleshooting steps.

If you really want a refund, you should contact MS. There are no official MS representatives on the forum here who could help you with that.