Help suport


#1

the game does not open and it gives an error:


and steam redirected to your site about this technical problem.


#2

Please close the Steam client first.

Then right click Steam client and choose launch as administrator.

Now update AOE II HD Edition to latest patch 5.8 and then launch it.


#3

I have an issue also with the Microsoft store, the game download, but never installs. Contacting MS support is impossible!!!

Is there a way to get a refound?


#4

I think there is even a way to get the darn thing running.

Download the media creator tool and perform a in place upgrade of Windows 10. This might fix your problem without going through a lot of troubleshooting steps.
https://go.microsoft.com/fwlink/?LinkId=691209

If you really want a refund, you should contact MS. There are no official MS representatives on the forum here who could help you with that.