the game does not open and it gives an error:
and steam redirected to your site about this technical problem.
the game does not open and it gives an error:
Please close the Steam client first.
Then right click Steam client and choose launch as administrator.
Now update AOE II HD Edition to latest patch 5.8 and then launch it.
I have an issue also with the Microsoft store, the game download, but never installs. Contacting MS support is impossible!!!
Is there a way to get a refound?
I think there is even a way to get the darn thing running.
Download the media creator tool and perform a in place upgrade of Windows 10. This might fix your problem without going through a lot of troubleshooting steps.
https://go.microsoft.com/fwlink/?LinkId=691209
If you really want a refund, you should contact MS. There are no official MS representatives on the forum here who could help you with that.