Huge lags after the new patch

t3685 · July 21, 2020, 3:12pm

I have had this stuttering issue as well:

This is the a log from when the stuttering happened:

Initializing Time System
Initializing Command Line
Constant Logging is OFF
Verbose Logging is OFF
Startup is being logged
Age of Empires II DE start at 2020-07-21T06:39:30.215Z
Build version: 101.101.39284.0
Build config: Final Steam D3D11, built on WORLDSEDGE04, at 2020-07-16T08:50:16
DirectX Setup is being logged
Initializing Performance Profiler
Gathering System Information
Processor architecture: x64 (AMD or Intel) type 86/x64
Processor level 6, revision 40458
Number of processors = 12
Multi core processor #0, efficiency class 0, 1 groups
Processor group 0, affinity 0x3
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0x3, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x3, group=0
L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0x3, group=0
L3 unified cache: line size=64 bytes, size=12582912 bytes, affinity=0xfff, group=0
Multi core processor #1, efficiency class 0, 1 groups
Processor group 0, affinity 0xc
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0xc, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0xc, group=0
L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0xc, group=0
Multi core processor #2, efficiency class 0, 1 groups
Processor group 0, affinity 0x30
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0x30, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x30, group=0
L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0x30, group=0
Multi core processor #3, efficiency class 0, 1 groups
Processor group 0, affinity 0xc0
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0xc0, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0xc0, group=0
L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0xc0, group=0
Multi core processor #4, efficiency class 0, 1 groups
Processor group 0, affinity 0x300
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0x300, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x300, group=0
L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0x300, group=0
Multi core processor #5, efficiency class 0, 1 groups
Processor group 0, affinity 0xc00
L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0xc00, group=0
L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0xc00, group=0
L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0xc00, group=0
NUMA Node #0
Group max: 1, active groups: 1
Group #0, 12/12 active processors, affinity mask:0xfff
Total physical memory is 32.000 GB
Maximum system memory: 31.922 GB currently available:25.751 GB
Page file size: 32.922 GB currently available:24.411 GB
Maximum virtual memory: 16383.999 GB currently available:16383.999 GB extended currently available:0.000 GB
Primary display resolution is 1920x1080, desktop size is 1940x1100
Graphics Adapter Name: NVIDIA GeForce GTX 1060 6GB
Adapter LUID: 00000000:00008b8a
Vendor: 4318 device ID:7171 subsys ID:299307230 rev:161
Dedicated VRAM: 6052.00 MB
Dedicated system RAM: 0.00 MB
Shared RAM: 16344.31 MB
System has no battery
Battery saver is OFF
Benchmark quad write: 1.467000 milliseconds == 24539.88 MB/s
Benchmark fast write: 1.482233 milliseconds == 24287.67 MB/s
Benchmark slow write: 1.491733 milliseconds == 24133.00 MB/s
CPU rating: 30287.7, GPU rating: 6052.0
Checking graphics driver version
Found graphics driver info:
Driver for:NVIDIA GeForce GTX 1060 6GB by: NVIDIA
Internal driver version: 27.21.14.5167
User driver version: 451.67
Driver date: 7-5-2020
Initializing Telemetry Manager
Initializing Time System
Setting Up Systems
Initializing Registry Options
Setting Program Defaults
Setting up main window
Initializing Reflect
Register Classes
Initializing Speech Synthesis
Initializing Achievement Manager
Initializing UI Widget Manager
Initializing Campaign File Type
Initializing SP Savegame File Type
Initializing MP Savegame File Type
Initializing Random Map File Type
Initializing Random Map Group Manager
Initializing Scenario File Type
Initializing Wwise Manager
Initializing Civilization
Initializing Error Handler
Initializing File System
Initializing DLC Manager
Initializing Steam System
Initializing Tool Manager
Initializing Mod Manager
Initializing Loggg System
Initializing Time System
Initializing UI System
Initializing Additional Options
Initializing Localization Manager
Initializing Font Manager
Initializing Terrain
Initializing Game Version Manager
Initializing FPS Control
Initializing Difficulty
Initializing Game Mode
Initializing Player Profile Manager
Initializing Update Manager
Initializing Panel System
Initializing Screen Stack
Initializing Sync Logger
Initializing Random Manager
Initializing Network speed Data
This Steam account 76561197996916576 is online
Active Launch Options: none
Initializing Game
Setting up graphics
Setting up mouse
Setting up screen
Setting up chat
Setting up comm handler
[rlink - error] 2020/07/21 06:39:33.406 (UTC) PEM_read_bio_X509 failed…

Setting version info: app = 39284 data = 0 mod = 0 version = 56950784
Setup mod manager
Setup post mod manager
Installing modded languages
Opening resource packages
Setting up palettes
Setting up shapes
Setting up save map area
Setting up sound system
Setting up screen resolution
Available resolutions:1920x1080, 1680x1050, 1600x1200, 1600x1024, 1600x900, 1440x900, 1366x768, 1360x768, 1280x1024, 1280x960, 1280x800, 1280x768, 1280x720, 1152x864, 1024x768
Recommended settings:
resolution: 1920 x 1080
downscale percentage = 100
high-resolution assets = YES
antialiasing = YES
fog = YES, animatedFogBorder = YES
edge-blur = YES
bloom = YES
vsync = NO
File System Ready
Launching intro video AOEIIDE_TITLEVIDEO
Setting up video system
Opening video
Setting up interface messages
Loading player profile
Setting up hotkeys
Total Initialization Time: 22078 ms
Running Game
Total Texture Load Time: 0 ms
Loading player profile
Setting up hotkeys
[rlink - error] 2020/07/21 06:39:55.124 (UTC) Unknown presenceID entered

Closing video
[rlink - error] 2020/07/21 06:40:05.156 (UTC) Unknown presenceID entered

[rlink - error] 2020/07/21 06:40:44.093 (UTC) Unknown presenceID entered

Setting up video system
Opening video
Closing video
[rlink - error] 2020/07/21 06:42:42.797 (UTC) Unknown presenceID entered

[rlink - error] 2020/07/21 06:42:55.751 (UTC) Unknown presenceID entered

Flushing pending telemetry events
Terminating Game normally
[rlink - error] 2020/07/21 06:42:59.591 (UTC) WorldwideItemService failed to load offline profile info because signedInventory profileID is invalid or defaultProfileInfo is invalid

[rlink - error] 2020/07/21 06:42:59.591 (UTC) WorldwideAccountService failed to load offline profile info after logging out

[rlink - error] 2020/07/21 06:42:59.596 (UTC) CallContext::SetComplete - ExtendedError -9 for AchievementSyncPlatformStatsAndAchievementAsync. Exception ID -1.

[rlink - error] 2020/07/21 06:42:59.596 (UTC) AchievementSyncPlatformStatsAndAchievementAsync - response was failure: -9 We are not connected

[rlink - error] 2020/07/21 06:43:03.003 (UTC) NetworkManagerInternal waited 5 seconds for async jobs to complete without success

[rlink - error] 2020/07/21 06:43:03.009 (UTC) CallContext::SetComplete - ExtendedError -9 for LogoutAsync. Exception ID -1.

[rlink - error] 2020/07/21 06:43:03.009 (UTC) LogoutAsync - response was failure: -9 We are not connected

[rlink - error] 2020/07/21 06:43:03.009 (UTC) WorldwideItemService failed to load offline profile info because signedInventory profileID is invalid or defaultProfileInfo is invalid

[rlink - error] 2020/07/21 06:43:03.009 (UTC) WorldwideAccountService failed to load offline profile info after logging out

[rlink - error] 2020/07/21 06:43:08.002 (UTC) NetworkManagerInternal waited 5 seconds for async jobs to complete without success

[rlink - error] 2020/07/21 06:43:08.063 (UTC) SockClose: socket 0/2144 failed to set linger (on,0); errno=10042 errstr=‘WSAENOPROTOOPT: The option is unknown or unsupported for the specified provider or socket (see SO_GROUP_PRIORITY limitations).’

Terminating UI Widget Manager
Terminating Network speed Data
Terminating Random Manager
Terminating Sync Logger
Terminating Screen Stack
Terminating Panel System
Terminating Update Manager
Terminating Player Profile Manager
Terminating Game Mode
Terminating Difficulty
Terminating FPS Control
Terminating Game Version Manager
Terminating Terrain
Terminating Font Manager
Terminating Localization Manager
Terminating Additional Options
Terminating UI System
Terminating Time System
Terminating Loggg System
Terminating Mod Manager
Terminating Tool Manager
Terminating Steam System
Terminating DLC Manager
Terminating File System
Terminating Error Handler
Terminating Scenario File Type
Terminating Random Map Group Manager
Terminating Random Map File Type
Terminating MP Savegame File Type
Terminating SP Savegame File Type
Terminating Campaign File Type
Terminating Civilization
Terminating Wwise Manager
Terminating Speech Synthesis
Terminating Achievement Manager
Terminating Command Line
Terminating Reflect
Terminating Registry Options
Exiting with code 0

Drekly · July 21, 2020, 3:18pm

Ok so it’s not just me. It’s playable, but there are lag spikes since the update.

TohoBuWaha · July 21, 2020, 3:24pm

Same here.

Please hotfix this asap, because I think if it wasn’t for the lag spikes, we would have the best version of this game we ever had. But they are really annoying =(

PinkKnot6578917 · July 21, 2020, 3:35pm

Very annoying freezes …

IamRodrigus · July 21, 2020, 3:38pm

Same here.

Also dropping for no reason, because my internet keeps going perfectly but my game is disconnected for some reason. This is extremely annoying… I’m getting really tired of this game

UnerringPuma489 · July 21, 2020, 4:33pm

Thx DE.
I also have the lag spikes (like most players apparently) and people have crashes as I´ve heard from friends…
I was so happy with the performance the last few weeks and then they produce a patch again which they just dont seem to test, at all…

Its just disappointing.
I have to play a tournament round tonight with these issues… grrrr

CuboidTitan6883 · July 21, 2020, 5:15pm

Yeah it freezes a lot.
Devs, tell us what inputs you need from us, like the PC specs. We are happy to give if that fixes the issue.

xyhe · July 21, 2020, 6:12pm

Lag

It’s a FEATURE!!

GMEvangelos · July 21, 2020, 6:13pm

Thank you all for taking the time to report this problem! The team is already working to determine the root cause of the issue. If they inform me that there is information you can all provide that will help in their investigation, I will be sure to drop a note here for those details.

Thanks again for keeping us up-to-date! I’ll keep you informed of our progress!

HeardColt799738 · July 21, 2020, 6:38pm

I’m having the same issue now. The rest of patch is great, but the lag makes in unplayable. Please fix as soon as possible much appreciated.

Joelicious2965 · July 21, 2020, 6:49pm

I am also using Steam. I have the same issue. Hugely frustrating to play. I really do appreciate you guys working hard to make this game enjoyable, and I get there’s stuff that’s hard to predict. I’m confident you will find a good solution, thank you for your work.

Epil0guE04 · July 21, 2020, 6:55pm

I though i was the only one, i dont have a powerful pc but the with the previous patch i was able to play on constant 60fps even on 4v4 online matches without any problem, but now even on singleplayers there are many annoying fps drops. this needs some hotfix

Vegechops · July 21, 2020, 8:12pm

I am having lag/stutter problems since the new update. I have never had this problem before.

Dudu23119407 · July 21, 2020, 9:41pm

Same issue here, only started this patch. Was playing lobby games with friends and I think everyone has this issues - shuttering for 1-2 second every few minutes.

KingiZiboi · July 21, 2020, 9:45pm

Lucky you! It shuttering for 1 sec every 30 sec here :@

Biz5985 · July 21, 2020, 8:25am

GAME INFORMATION

Build: latest (101.101.39284.0 5297380)
Platform: Steam
Operating System: Windows 10

ISSUE

^{after the new patch, the UI freezes for a few frames once every minute or so during gameplay}

InvisibleMongol · July 21, 2020, 8:34am

got the same problem. also while playing. every few minutes, game stutters and freezes. for a second.

i got steam and microsoft version.

it only happens in steam version.

Puntolory · July 21, 2020, 9:31am

I have a similar problem as well. I tested it on a skirmish 1vs1 game on Land Nomad for now against AI. Steam version, playing with the latest July patch.

After a while the game will start to freeze every now and then (~2-3 minutes). These lag spikes/freeze get slightly longer as the game progresses, but I can’t say if they’re related to the map getting more and more explored + more units and buildings being viewed on screen, or for other causes.

I’ll see if this happens on other maps as well as campaign as well later.

NoraLoralei · July 21, 2020, 11:18am

OS: win 10
Build Latest
Platform: Steam

GPU: Nvidia Geforce GTX 1050
CPU: Ryzen 7 3700x 8core
Ram: 16gb

What I tried doing, is disable the steam Overlay, but it didn’t change a thing.
It happens in custom and campaign matches.

Have the High Res Textures installed via DLC.

I do run a few mods, like small trees and remove random flora.

ChaoMaestro7 · July 21, 2020, 5:24pm

Anyone else experiencing stuttering and freezing in single player (offline) after downloading the patch that wasn’t present before? I’ve never had any issue with framerate on DE prior to this patch. After the patch it freezes / stutters upon click commands every minute or so. Hopefully this gets fixed via a hotfix soon because it’s crippling to play with and taints an otherwise very solid patch.