I am banned?

Good evening how are you?
Moved your thread to the corresponding category

To solve your problem, I recommend that you use the following links

This one: https://support.ageofempires.com/hc/en-us/requests/new

This for info: https://support.ageofempires.com/hc/en-us/articles/4408793405460-How-to-find-information-for-troubleshooting-with-Support

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ty,but i am banned?
i cand connect to game,i anexed the pic up

I don’t know, make the corresponding report, soon someone from the team will contact you

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