I can't log into a saved game

Hey guys. I’m having a VERY FRUSTRATING problem in Age 4.

All my saved games are not available to me. Says I’m the game’s image qualities are different, but I checked the settings and they aren’t. It’s like I can’t access the saved game for graphic reasons, it doesn’t make sense!

Please, help!

Translation: Due to quality discrepancies with the current Image Quality settings, the saved game is not available

Age of Empires IV 07_11_2021 21_40_02|690x388

Same here, nice MS, ruin my progress